National Capital Region Jobs Associate Operations Manager | Kpi (eh 992) Position at Accenture

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  • Job vacancies posted on: 9 months ago

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Accenture has open a job vacancy for the domicile of National Capital Reg and surrounding areas as associate operations manager | kpi (eh 992) with full time work system which will then be placed in our company office.

The candidates we need are those who have the minimum criteria of Bachelor's/College Degree, Post Graduate Diploma/Master's Degree & Professional License (Passed Board/Bar/Professional License Exam) and experienced and have the integrity to work in the field of Services & Customer Service.

Our company highly values a professional and competitive work environment, therefore, candidates are required to uphold honesty and discipline in a work environtment.

As a professional company, we offer a competitive monthly base salary ₱16,000 - ₱38,000 which can be adjusted by the decision of our HRD company and adjusts to the capabilities of the candidate offers for our company.

Go through a faster and more convenient recruitment process today and be part of one of the biggest and most stable organizations in the world!

How to apply?

  • We are on Workday! For faster processing, kindly ready your CV to apply using autofill with resume. 
  • Click apply now and you will be redirected to our Workday site, click apply again and you will be asked to autofill with resume, apply manually or if you have previous application, you can use it to re-apply. Make sure to complete your Workday profile for your application to be processed. 

Duties & Responsibilities

  • Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment
  • Build and deliver Operational/Delivery Excellence training and coach on business excellence principles
  • Assist organization in the creation, monitoring, measurement and analysis of standardized processes
  • Support the development and implementation of a formal management review of Key Performance/Operating results, and train and coach all functional areas on measurement principles
  • Provide support/input to weekly and/or monthly Key Performance Indicator (KPI) reports and review meetings
  • Facilitate and/or participate in cross functional Process Improvement Initiatives and root cause analysis
  • Implement strategic quality direction into operational guidelines and practices and support ongoing expansion of the quality culture across the organization
  • Provide support to develop support assets, e.g., tracking tool for operational excellence success stories, tracking of root cause/lessons learned from actual delivery experiences, etc.
  • Communicate to key management stakeholders on salient quality issues and business opportunities

Qualifications

  • Bachelor’s degree holder
  • Green belt certified or trained
  • At least 3 years of experience handling projects in a client facing role: BPO and Shared Services industry not required; open to other industries, i.e., Automotive/Manufacturing who have led more than 1 VSM activity
  • Open to candidates that have not previously handled a team; Handling clients is not required. Candidates should be able to communicate effectively, handle certain situations and thoroughly express knowledge on Six Sigma. Applicants with experiences in dealing and leading internal projects are acceptable.
  • Open to college undergraduates
  • Open to consider Yellow belt candidates
  • Open to ASEAN candidates, open to foreign nationals, transfer costs to be shouldered by the project
  • Open to consider candidates with Business Transformation (BT) experience but with no six sigma certifications
  • Open to other industries

Why join Accenture?

  • Competitive salary package, company bonuses, and performance incentives
  • Night differential
  • Loyalty, Christmas gift, Inclusion and diversity benefits
  • Paid sick and vacation leaves
  • Expanded maternity leave up to 120 days*
  • HMO coverage (medical and dental) from day 1 of employment
  • Life insurance
  • Employee stock purchase plan
  • Retirement plan
  • Flexible working arrangements
  • Accessible locations
  • Healthy and encouraging work environment
  • Career growth and promotion opportunities

*Terms and Conditions apply

Office/Company Address

Country Philippines
Region National Capital Region
Address Accenture, 4075 N Williams Ave #240, Portland, OR 97227
Map Google Map

Benefit

  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

Our 514,00 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Visit us at ww.accenture.com.

Accenture Career Centers*

*accepting walk-in applicants

Manila

GF Robinsons Cybergate 1, Pioneer Street corner EDSA, Mandaluyong City

Monday to Friday, 9:00 AM to 5:00 PM

Ilocos

Valdez Building A, Venvi IT Hub, Barangay 1, San Nicolas, Ilocos Norte

Monday to Friday, 9:00 AM to 5:00 PM

Cebu

16F Ebloc2, Geonzon Street, Cebu IT Park, Cebu City

Monday to Friday, 9:00 AM to 5:00 PM

Stay connected

Facebook.com/accenturejobsph Twitter.com/accenturejobsph Youtube.com/accenturejobsph Instagram: @accentureph LinkedIn Showcase Page: Accenture Careers in the Philippines

Ready to join us?

Upload your updated CV to Jobstreet, then click “APPLY NOW.” If you need special assistance because of a disability, please let us know via email at [email protected] (Please do not send any CV to this email)

Accenture is an equal-opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women.

Company Info

  • Industry: Call Center/IT-Enabled Services/BPO
  • Company Size: More than 5000 Employees
  • Average Processing Time: 10 days
  • Benefits & Others: Dental, Miscellaneous allowance, Medical, Employee Stock Purchase, Plan, Expanded Maternity Leave, Retirement Plan, Business Casual, Shifting Schedule
This vacancy is suitable for those of you who live in the following areas: National Capital Region