National Capital Region Jobs Asst. Director Of Human Resources Position at Sheraton Hotels & Resorts

Image Sheraton Hotels & Resorts
  • Job vacancies posted on: 9 months ago


Do you currently live in the National Capital Reg and its surrounding areas and are looking for job vacancies? We are pleased to inform you that our company office, Sheraton Hotels & Resorts is currently seeking candidates to then join and fill the position as Asst. Director of Human Resources and able to work under full time working hours system.

We are a competent professional company, therefore we have specific criteria for the interested candidates. We give priority to candidates who are experienced in the field of Admin/Human Resources & Human Resources with a minimum Bachelor's Degree. In addition, we also prioritize candidates who are professional at work, uphold honesty, discipline in responsibility, and are capable to complete their task as well as possible.

We are offering a salary of ₱16,000 - ₱38,000 for this position for interested candidates. However, this salary range can be negotiated and changed if the candidate's credibility exceeds our expectations and for sure, the agreement is adjusted to the policies of our company's HRD. Your capability will be highly appreciated by our company.

Job Info

Company Sheraton Hotels & Resorts
Position Asst. Director Of Human Resources
Region National Capital Region
Career Level Not Specified
Work Experience -
Qualification Not Specified
Type of Work Full-Time
Minimum Salary PHP 16.000
Maximum Salary PHP 38.000

Job Overview    

Position directs and works with HR associates to carry out the daily activities of the Human Resources Office including recruitment, total compensation and training and development.  Focuses on delivering HR services that meet or exceed the needs of associates and enable business success; ensures compliance with legislation and Marriott International operating procedures.


Recruitment and Selection 

  • Oversees the advertisement of open positions in appropriate venues / media to attract a diverse candidate pool.  Ensures applicant tracker is maintained and employment adverts comply with legislation.
  • Ensures the open position listing is in visible location for both internal and external candidates and is updated in accordance with Human Resource Standard Operating Procedures.
  • Establishes and maintain contact with external recruitment sources e.g., job centre, local colleges, recruiting agencies and community based organizations.  Attends job fairs where applicable and necessary as part of the recruitment strategy.
  • Networks with local organizations (e.g., Hotel Association) and peers to source candidates for current or future openings.
  • Monitors applicant flow and new hire for diversity
  • Ensures interviews are conducted according to recommended guidelines, consistent screening criteria is used, and only job-related questions are asked.
  • Oversees the selection/non-selection and offer processes to ensure proper procedures are followed e.g., valid reasons for selection/non-selection are stated on screening cards and applicants receive status notifications.
  • Ensures all necessary and local screening and background checks are completed and social security numbers are verified in accordance with Marriott Standard Operating Procedures and local legislation.
  • Ensures the area designated for completing employment applications is clean, well maintained and accessible to individuals with disabilities.
  • Total Compensation

  • Ensures new hires and eligible associates enrol in benefit plans and communicates changes to the benefit plans in a timely manner; coordinates the annual enrolment process.
  • Manages associate benefit eligibility review process and changes associates status as necessary; communicates change in status to affected associates.
  • Educates HR team on the various types of benefits available and eligibility requirements. Trains team to trouble shoot benefit problems associates may encounter and assist associates in resolving benefits related issues.
  • Provides an overview of associate benefits to the management team enabling them to educate their associates and answer routine questions.
  • Works with the job centre / other unemployment services provider to respond to unemployment claims.
  • Ensures that department has the available resources on hand to administer associate benefits e.g., Access to Marriott Global Source, Associate Handbook & benefits guides, Manager guides to benefits.
  • Administers non management wage scale and ensures compliance; conducts annual wage survey through Cubiks/or similar to ensure non-management rates of pay are competitive in the market; provides recommendations for adjustments to  Director of Human Resources / Cluster Director of Human Resources
  • Ensures wages are paid in accordance to Regional guidelines and legislation.
  • Ensures management and non management performance appraisal processes are in place, reviews are conducted in a timely manner, and increases are processed.
  • If applicable manages / overseas payroll administration
  • Training and Development

  • Ensures coordination and facilitation of new hire orientation program, to generate a positive first impression for associates and emphasize the importance of guest service in the Marriott culture; ensures attendance by all new hires and participation of the leadership team.
  • Collaborates with management team to ensure departmental orientation processes are in place and associates receive the appropriate new hire training to successfully perform their job.
  • Coordinates enrolment for all core training programs; tracks and documents managers’ participation in training in PeopleSoft HRMS.
  • Tracks and publishes the transfers and promotions of associates.
  • Facilitates and/or ensures compliance training is conducted in accordance with Standard Operating Procedures (e.g., Health & Safety and any other applicable statutory training).
  • Associate Relations

  • Assists in maintaining effective associate communication channels in the property e.g., develops daily communications, tracks monthly departmental meetings, assists with regularly scheduled hotel-wide meetings and maintains bulletin boards. 
  • Communicates hotel rules and regulations, such as the Guarantee of Fair Treatment, Performance Management Process, Appraisal process during orientation and via an associate handbook.
  • Reviews progressive discipline documentation for accuracy and consistency.  Checks for supportive documentation and forwards information to DHR / Cluster Director of Human Resources to determine appropriate action.
  • Utilizes an “open door” policy to acknowledge associate problems or concerns in a timely manner, ensures associate issues are referred to either the DHR / Cluster Director of Human Resources or Department Manager for resolution.
  • Ensures exit interviews are conducted on all voluntary separations, tracks results and shares information with DHR / Cluster Director of Human Resources.
  • Assists with the administration of recognition programs for non management and management associates; provides suggestions to improve existing programs or introduces new concepts to maintain associate interest and involvement.
  • Monitors work environment for signs of union organization.  Assists in publicizing and enforcing uniform standards policies.  Continually exemplifies and supports these policies through their actions.
  • Loss Prevention

  • In conjunction with Loss Prevention department ensures all safety and security policies (e.g., property removal, lost and found items, accident reporting, hygiene) are communicated to associates on a regular basis through orientation, hotel meetings, bulletin boards etc.
  • Partners with Loss Prevention to conduct accident investigations as necessary.
  • Ensure representation of Human Resources at the Hotel Safety Committee, helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.
  • Human Resources – Department

  • Manages the recruitment process in the interviewing and hiring of Human Resource associate team members with the appropriate skills.
  • Supports a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.  Ensures associates are cross-trained to support successful daily operations.
  • Uses all available on the job training tools for associates; supervises on-going training initiatives and conducts training when appropriate.
  • Communicates performance expectations in accordance with job descriptions for each position.
  • Participates in the associate performance appraisal process, providing feedback as needed.
  • Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team.
  • Actively solicits associate feedback, utilizes an “open door” policy, and reviews associate satisfaction to identify and address associate problems or concerns.  Brings issues to the attention of the department manager and Human Resources as necessary.
  • Participates in associate progressive discipline procedures.  Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard, Regional and Local Operating Procedures.
  • Ensures that regular on-going communication is happening with associates to create awareness of business objectives and communicates expectations, recognizes performance and produces desired business results.
  • Celebrates successes and publicly recognizes the contributions of team members; ensures associate recognition is taking place on all shifts.  Helps maintain an on-going departmental associate recognition program.
  • Administration

  • Manages the HR team to ensure associate files contain required paperwork (e.g., employment application, reference checks, tax forms, Information Protection Agreement, job description), are properly maintained, and secured.
  • Ensures terminated associate files are retained for the required length of time.
  • Ensures compliance with procedure for accessing, reviewing, and auditing associate files and ensures compliance with the Data Protection Act
  • Responsible for the management of the associate accommodation in accordance with Local Standard Operating Procedures (SOPs and LSOPs)
  • Stores and maintains Corporate, Regional and Local Standard Operating Procedures
  • Develops and maintains property job descriptions and personal specifications.
  • Supports the maintenance of the Human Resource Information System in accordance with Human Resources Standard Operating Procedures.
  • Ensures all work permit and immigration documentation is properly recorded, filed and updated in accordance with the legislation. Takes appropriate action with individuals who are unable to provide valid documentation
  • Ensures proper documentation of all progressive disciplinary action is kept in associate file.
  • Ensures performance evaluations and merit increase paperwork are maintained in associate files.
  • Ensures all regulatory information is posted as required by legislation.
  • Other

  • Supports the Cluster Director of Human Resources/Director of Human Resources as and when required. Duties may include application of the disciplinary process, investigatory meetings, training of new standard processes and procedures.
  • Performs other duties as assigned to meet the business need
  • Candidate’s Profile:

    The experience, skills and knowledge, and education/certification components of the Candidate Profile should be presented as preferences rather than requirements unless an individual would not be hired for the position without these.  Equivalent work experience may be substituted for years of experience.


  • Previous experience within an HR Co-ordination / HR Officer role. Displays strong understanding of all Marriott International SOP’s, RSOPs, LSOP’s and local employment legislation.
  • Skills and Knowledge

  • Strong customer and associate relation skills
  • Good coaching skills
  • Strong problem-solving skills
  • Good training/facilitator skills
  • Strong communication skills (verbal, listening, writing)
  • Good understanding of labour relations
  • Good understanding of labour laws
  • Good understanding of workforce analysis
  • Good event planning skills
  • Effective decision making skills
  • Strong organizational skills
  • Ability to use standard software applications and hotel systems
  • Strong consensus building skills
  • Strong analytical skills
  • Effective influence skills
  • Effective conflict management skills
  • Effective change management skills
  • Financial management skills e.g., ability to understand P&L statements, manage operating budgets, forecasting and scheduling
  • Ability to acquire and maintain relationships e.g., associates, customers, vendors
  • Basic legal expertise related to hotel issues
  • Strong presentation and platform skills
  • Knowledge of overall hotel operations as they affect department
  • Knowledge of governmental regulations and safety standards
  • Education or Certification

  • High School certification or equivalent required; Bachelor’s Degree or similar preferred
  • CIPD qualification (or equivalent) preferred (or be in process of obtaining)
  • When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.

    Office/Company Address

    Country Philippines
    Region National Capital Region
    Address Sheraton Manila Bay, M. Adriatico, corner Gen. Malvar St, Malate, Manila, 1004 Metro Manila, Philippines
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    • Get work experience
    • Bonus for overtime
    • Be taught first
    • Good work environment

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    Company Description

    Sheraton Hotels & Resorts has been bringing luxurious accommodations and modern amenities to guests in the Philippines for over two decades. Guests at Sheraton Hotels & Resorts in the Philippines stay in well-appointed, spacious rooms featuring pillowtop beds, Signature Sheraton Sweet Sleeper beds, and high-tech amenities like LCD TVs and wireless High Speed Internet Access. Some locations even offer enhanced amenities like the Club Lounge with snacks and an outdoor pool. For business travelers, there are plenty of flexible meeting and event spaces for any purpose. A fitness center allows you to grab a quick workout, and the business center is perfect for catching up on emails or work. The international, award-winning restaurants and bar offer everything from casual drinks and snacks to sophisticated dining options. Sheraton Hotels & Resorts in the Philippines are conveniently located near business forms, tourist attractions, and shopping areas. With its unbeatable levels of service and stellar reputation, Sheraton Hotels & Resorts truly deserve five stars.

    Company Info

    • Industry:
    This vacancy is suitable for those of you who live in the following areas: National Capital Region