Taguig City Jobs Credit Controller I Position at THOMSON REUTERS CORP PTE LTD – PHILIPPINE BRANCH

  • Job vacancies posted on: 10 months ago


Are you looking for job vacancies? Our company, THOMSON REUTERS CORP PTE LTD - PHILIPPINE BRANCH is merrily inform you that we are hiring!

We need you to fill the position as Credit Controller I for our office.

This position requires a full time working hours system which domiciled in Taguig City and its surroundings.

As a competitive company, we need these minimum criteria for candidates to be fulfilled. If you are a Bachelor's/College Degree and experienced in the field of Accounting/Finance & General/Cost Accounting, a person who honesty and discipline, then you are highly awaited in our company.

The starting salary we can offer is in a range from ₱16,000 - ₱38,000, this salary range that we offer is negotiable can change at any time according to our HRD's decision depending on the capability of the candidate can offered for our company.

Job Info

Position Credit Controller I
Region Taguig City
Career Level Less than 1 Year Experienced Employee
Work Experience 1 year
Qualification Bachelor's/College Degree
Type of Work Full-Time
Minimum Salary PHP 16.000
Maximum Salary PHP 38.000

Credit Controller I

Collection activities include responding to customer inquiries to get their accounts current. Primarily handles contacts with customers via outbound or inbound communication mediums (Phone, email, etc.).

About the Role

In this opportunity you will:

  • Make sure customers pay on due dates.
  • Collect, manage and provide resolution of outstanding invoices from past due accounts in a defined book of business (assigned portfolios – including Low to Medium accounts).
  • Ensure all credit and collection policies are adhered to at all times.
  • Maintain regular and direct communication with customers through their preferred means of contact to ensure the account stays current.
  • Negotiate payment plans, assist customers to enroll in autopay and other payment schedules.
  • Investigate delinquent accounts and provide appropriate documentation to customers when needed.
  • Maintain/update records in the systems and generate related reports.
  • Liaise with Sales Support, Customer Service, Accounts Receivable Support and Dispute Teams related to the assigned portfolios.
  • Attend to assigned cases from review to closure.
  • Review and propose action to be used in the decision process on service interruptions or late stages (write-offs, etc.) for customers when payments cannot be negotiated within a set strategy and timeline.
  • Continuously promote self-service options to customers for faster and secured ways of payment to Thomson Reuters.
  • Suggest & implement improvements to current practice.
  • Understand and follow established collections ways-of-working.
  • Apply company policies and procedures to resolve issues.

About You

  • Candidate must possess at least a Bachelor’s/College Degree, any field.
  • At least 1 year of working experience in the related field is required for this position.
  • Desired 1-4 Years Experienced Employees specializing in Finance – Collections/Accounts Receivable, General/Cost Accounting, or equivalent.
  • Work experience in a BPO industry is an advantage (Order to Cash, Customer Service and similar).
  • Very good communication skills with excellent customer service or stakeholder relationship.
  • Willing to work on night shifts; or based on business needs.
  • Applicants must be willing to work in Taguig City; hybrid set-up.

What’s in it For You

At Thomson Reuters, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth:

  • Hybrid Work Model: A hybrid work environment consisting of in-office and remote work.
  • Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more
  • Wellbeing: Comprehensive benefit plans; company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing
  • Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking
  • Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact

Office/Company Address

Country Philippines
Region National Capital Region
City Taguig City
Address Thomson Reuters, 9 &10/F 20 Upper McKinley Road, McKinley Hill Dr, Taguig, 1634, Philippines
Map Google Map


  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

As the Answer Company, Thomson Reuters provides professionals with the intelligence, technology and human expertise they need to find trusted answers.

In the Philippines, Reuters operations were established in 1946, while Thomson has serviced finance

professionals since the 1970s. Thomson Reuters Manila is the home of about 600 professionals involved in developing financial and legal content for Thomson Reuters flagship products, as well as in providing excellent customer support services.

Our main offices are located in McKinley Hill, Taguig. Recruitment Hub is at 10th Flr, 18/20 Building.

Interested in joining Thomson Reuters Manila? Go to jobs.thomsonreuters.com

Company Info

  • Industry: Call Center/IT-Enabled Services/BPO
  • Company Size: 501 - 1000 Employees
  • Average Processing Time: 8 days
  • Benefits & Others: Dental, Miscellaneous allowance, Medical, Vision, Business (e.g. Shirts), Shifting required
This vacancy is suitable for those of you who live in the following areas: National Capital Region

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