Makati City Jobs Customer Care Assistant (csr) – Makati Position at realme (Aftersales)
- Job vacancies posted on: 7 months ago
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As a competent company, we realme (Aftersales) are looking for candidates for the position of customer care assistant (csr) - makati with full time work system. We are looking for candidates who uphold honesty and discipline at work, with minimum criteria Vocational Diploma/Short Course Certificate & Bachelor's/College Degree, experienced in Services & Customer Service and domiciled in Makati City and surrounding areas.
Our company offers competitive salary that can be adjusted to how skilled the capability of interested candidates will be, with monthly base salary ₱16,000 - ₱38,000 in accordance with the decisions of our company's HRD.
Job Info
| Company | realme (Aftersales) |
| Position | Customer Care Assistant (csr) - Makati |
| Region | Makati City |
| Career Level | 1-4 Years Experienced Employee |
| Work Experience | - |
| Qualification | Bachelor's/College Degree, Vocational Diploma/Short Course Certificate |
| Type of Work | Full-Time |
| Minimum Salary | PHP 16.000 |
| Maximum Salary | PHP 38.000 |
JOB HIGHLIGHTS:
- Competitive Salary
- Direct Hire
- Outstanding Career Growth
- Performance Incentive
- HMO
- Employee Discount
- Employee Referral Program
JOB SUMMARY:
Responsible in all social media platform of Service Concern
RESPONSIBILITIES:
- Receive and answer customers’ inquiries to hotline, online chat, and website inquiries;
- Answer incoming phone call or Facebook message according to script and schedule a sales/service appointment;
- Communicate with customers in order to respond promptly to the complaint related to services;
- Advising and consulting about customers’ advertising requirements;
- Participate in synthesizing, analysing and contributing ideas to improve and develop products and services;
- Coordinate with appropriate resource for resolution of urgent concerns;
- Follow up customer calls where necessary;
- Protect sensitive information that must not be disclosed to Clients/Non-Clients/Sellers;
- This is for Customer Service Hotline .
QUALIFICATIONS:
- Candidate must possess at least Bachelor’s/College Degree
- Customer Oriented, Trustworthy and Responsible
- Amenable to work from Monday to Saturday, 8:30AM to 5:30PM
HEAD OFFICE: Unit 4-A, 4th Floor MJL Building 1175 Chino Roces Avenue, Makati City
Office/Company Address
| Country | Philippines |
| Region | National Capital Region |
| City | Makati City |
| Address | 4th floor, realme Service Center Makati, MJL Building, Makati, 1203 Metro Manila, Filipina |
| Map | Google Map |
Benefit
- Direct Hire
- Performance Incentives
- Competitive Salary
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Company Description
Who are we?
realme online store sells some of the most affordable high-performance smartphones. The brand focuses on matching the hardware specifications of the successfully running more expensive phones in a slick design and a light price tag. The brand’s commitment to making a change in the smartphone segment shows in the power-packed smartphones it delivers. The online store of the brand has expanded. Therefore besides the smartphones, you would also be able to shop for smartphone accessories like earphones, cases and tech organizer backpacks. Therefore this is a brand that takes care of the diverse needs of the tech enthusiasts.
When were we established?
realme is a technology brand officially established on May 4, 2018 by Sky Li. The aspiration of realme is to provide products with a comprehensive superior experience for the young, and realme is committed to be a trendsetting technology brand.
What do we do?
Due to the abilities in cutting-edge technologies of smartphones and AIoT, realme brings consumers products with trendsetting technologies, features and trendsetting experiences that are first applied in the price segment.At the beginning of 2020, realme announced its dual driven strategy of “Smartphone + AIoT”. In June of 2020, realme's global users of smartphone reached 35 million and its sales volume of AIoT audio products broke the record of 1 million. According to the statistics of Counterpoint global smartphone shipments in Q1 of 2020, the emerging smartphone brand realme still ranks 7th with year-over-year growth rate of 157% which ranks the first in the world as well. As the world's fastest-growing smartphone brand, realme stands firmly among the mainstream smartphone brands.
Which countries are we present?
At present, realme has entered 27 markets worldwide, including China, India, Indonesia, Vietnam, Thailand, Malaysia, Europe, Russia, Australia, Egypt, etc.
Company Info
- Industry: Retail / Merchandise
- Company Size: 2001 - 5000 Employees
- Benefits & Others: Casual (e.g. T-shirts), Direct Hire / Performance Incentive / HMO upon regularization
- Specific Location: Makati
