National Capital Region Jobs Customer Relations Officer Position at Aqua SmartGuard Philippines

Image Aqua SmartGuard Philippines
  • Job vacancies posted on: 9 months ago


Do you currently live in the National Capital Reg and its surrounding areas and are looking for job vacancies? We are pleased to inform you that our company office, Aqua SmartGuard Philippines is currently seeking candidates to then join and fill the position as Customer Relations Officer and able to work under full time working hours system.

We are a competent professional company, therefore we have specific criteria for the interested candidates. We give priority to candidates who are experienced in the field of Services & Customer Service with a minimum Bachelor's Degree. In addition, we also prioritize candidates who are professional at work, uphold honesty, discipline in responsibility, and are capable to complete their task as well as possible.

We are offering a salary of ₱28,000 - ₱30,000 for this position for interested candidates. However, this salary range can be negotiated and changed if the candidate's credibility exceeds our expectations and for sure, the agreement is adjusted to the policies of our company's HRD. Your capability will be highly appreciated by our company.

Job Info

Company Aqua SmartGuard Philippines
Position Customer Relations Officer
Region National Capital Region
Career Level 1-4 Years Experienced Employee
Work Experience 5 years
Qualification Bachelor's/College Degree
Type of Work Full-Time
Minimum Salary PHP 28.000
Maximum Salary PHP 30.000

Ready to transform water quality and empower communities for a better, healthier life? Join Aqua Smartguard today! Apply now for the opportunity to become a Customer Relations Officer and be at the forefront of our mission to bring better water, better life! Together, let’s create a brighter future!


As a Customer Relations Officer, you will be responsible for managing customer relationships and providing exceptional customer service.


  1. Validate the completion of the whole sales process by reviewing 1 process at a time with the client;
  2. Getting all necessary information from clients needed for contract completion;
  3. Set and make the client agree to a definite installation schedule;
  4. Preparation of documents needed by the Service Technician to complete the installation; Coordinate with the Service Tech and client on other matters related to the installation;
  5. Answer all client questions and queries related to the product, technical info, installation information, and all other relevant questions with the goal of closing the sale;
  6. Receive inbound calls from clients that are reporting concerns and requesting information or assistance;
  7. Encoding and data entry of all client communication in CRM and or SAP.
  8. Making independent decisions when resolving customer issues


  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Ability to work in a fast-paced environment
  • Previous customer service experience is required
  • Bachelor’s degree in Business Administration or a related field is preferred

This is an urgent position, and we are looking to fill it as soon as possible. If you meet the qualifications listed above and are passionate about providing exceptional customer service, we encourage you to apply today!

Office/Company Address

Country Philippines
Region National Capital Region
Address Aqua SmartGuard Corporation, Ground Floor YMC Bldg. 2320 Don, Chino Roces Ave Ext, Makati, 1232 Metro Manila, Filipina
Map Google Map


  • Immediate Start in a fast-paced work environment
  • Competitive pay and benefits package (PHP 28K-30K basic salary)
  • Join the Water Revolution and contribute to a meaningful cause

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Company Description

Aqua SmartGuard Corporation is the local arm of Waterlogic U.K. which was established in 1992. It has been operating with various offices and more than 50 branches worldwide. It's globally recognized certification on the innovative P-O-U water treatment technology is leading the industry. It has it's own R&D facility that continuously improve the technology and two manufacturing companies in Asia and North America. Waterlogic currently employs 2900 people . It has now arrived in the Philippines with a mission to revolutionize Filipino homes and work places by providing the cleanest, healthiest and safest drinking water.

Aqua SmartGuard Corporation is inviting all competent, highly motivated and innovative applicants to join us as we grow bigger, wider and make history. Make the best career move and have a very fulfilling and rewarding career with us..

email your resumeby clicking Apply Now

Company Info

  • Industry: Property / Real Estate
  • Company Size: 1 - 50 Employees
  • Average Processing Time: 28 days
  • Benefits & Others: Miscellaneous allowance, Business (e.g. Shirts), Monday-Saturday
This vacancy is suitable for those of you who live in the following areas: National Capital Region