National Capital Region Jobs Customer Service Assoc Workforce Management | With Bpo Exp (eh 940) Position at Accenture

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  • Job vacancies posted on: 9 months ago

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We are hiring! To candidates with Bachelor's/College Degree, Post Graduate Diploma/Master's Degree & Professional License (Passed Board/Bar/Professional License Exam) which prioritizing honesty and discipline and experienced in the field of Services & Customer Service, we Accenture, are looking for candidates who are interested to join us and fill the position as customer service assoc workforce management | with bpo exp (eh 940) and dedicated to work in full time which domiciled in National Capital Reg and surrounding areas.

We offer a competitive monthly base salary from ₱16,000 - ₱38,000.

Due to prioritize professionalism in the work environment, the salary can be adjusted upon compromise with our company's HRD according to the capabilities of the candidate.

Go through a faster and more convenient recruitment process today and be part of one of the biggest and most stable organizations in the world!

How to apply?

  • We are on Workday! For faster processing, kindly ready your CV to apply using autofill with resume. 
  • Click apply now and you will be redirected to our Workday site, click apply again and you will be asked to autofill with resume, apply manually or if you have previous application, you can use it to re-apply. Make sure to complete your Workday profile for your application to be processed.

JOB DESCRIPTION

  • Achieve customer support service levels by accurately forecasting, planning and scheduling calls/ contacts or work volumes and staff/vendors to ensure optimal performance.
  • Provide ongoing and frequent interaction with management operations, staff, vendors or clients, as required, to achieve optimum results.

JOB QUALIFICATIONS

  • Graduate with 4 years of related work experience.
  • Excellent verbal and written communication skills in English is a must.
  • Quality and Improvement focused in relation to reports provided.
  • Ability to create and analyze quality reports.

Why join Accenture?

  • Competitive salary package, company bonuses, and performance incentives
  • Night differential
  • Loyalty, Christmas gift, Inclusion and diversity benefits
  • Paid sick and vacation leaves
  • Expanded maternity leave up to 120 days*
  • HMO coverage (medical and dental) from day 1 of employment
  • Life insurance
  • Employee stock purchase plan
  • Retirement plan
  • Flexible working arrangements
  • Accessible locations
  • Healthy and encouraging work environment
  • Career growth and promotion opportunities

*Terms and Conditions apply

Office/Company Address

Country Philippines
Region National Capital Region
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Benefit

  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

Our 514,00 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Visit us at ww.accenture.com.

Accenture Career Centers*

*accepting walk-in applicants

Manila

GF Robinsons Cybergate 1, Pioneer Street corner EDSA, Mandaluyong City

Monday to Friday, 9:00 AM to 5:00 PM

Ilocos

Valdez Building A, Venvi IT Hub, Barangay 1, San Nicolas, Ilocos Norte

Monday to Friday, 9:00 AM to 5:00 PM

Cebu

16F Ebloc2, Geonzon Street, Cebu IT Park, Cebu City

Monday to Friday, 9:00 AM to 5:00 PM

Stay connected

Facebook.com/accenturejobsph Twitter.com/accenturejobsph Youtube.com/accenturejobsph Instagram: @accentureph LinkedIn Showcase Page: Accenture Careers in the Philippines

Ready to join us?

Upload your updated CV to Jobstreet, then click “APPLY NOW.” If you need special assistance because of a disability, please let us know via email at [email protected] (Please do not send any CV to this email)

Accenture is an equal-opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women.

Company Info

  • Industry: Call Center/IT-Enabled Services/BPO
  • Company Size: More than 5000 Employees
  • Average Processing Time: 10 days
  • Benefits & Others: Dental, Miscellaneous allowance, Medical, Employee Stock Purchase, Plan, Expanded Maternity Leave, Retirement Plan, Business Casual, Shifting Schedule
This vacancy is suitable for those of you who live in the following areas: National Capital Region