Muntinlupa City Jobs Customer Service Representative/advisor (csa/csr) Position at NETL BPO SERVICES INC

Image NETL BPO SERVICES INC
  • Job vacancies posted on: 10 months ago

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We are hiring for the position of Customer Service Representative/Advisor (CSA/CSR) with full time working hours for our company office, NETL BPO SERVICES INC, for residents of Muntinlupa City and its neighboring areas.

Candidates with expertise in Services & Customer Service and at least a Vocational Diploma/Short Course Certificate & Bachelor's/College Degree or higher are highly needed. The candidates criteria we are looking for must be trustworthy and disciplined, because our business values a professional and competitive work environment.

Our company provides a competitive salary range of ₱16,000 - ₱38,000, which can be adjusted at the discretion of HRD in our company. This range naturally varies depending on how proficient the candidate credibility can be offered.

We are pleased to announce that our company, NETL BPO SERVICES INC, is currently open recruitment for candidates who are interested in joining our office company as a Customer Service Representative/Advisor (CSA/CSR).

Job Info

Company NETL BPO SERVICES INC
Position Customer Service Representative/advisor (csa/csr)
Region Muntinlupa City
Career Level 1-4 Years Experienced Employee
Work Experience 1 year
Qualification Bachelor's/College Degree, Vocational Diploma/Short Course Certificate
Type of Work Full-Time
Minimum Salary PHP 16.000
Maximum Salary PHP 38.000

Job description:

  • Attending all inquiries via emails, chats and telephone when on shift.
  • Maintaining a professional and positive manner with all customers and third parties.
  • Liaising with third party or other departments to ensure operations smoothen, customer queries resolved promptly.
  • Troubleshooting problems for customers’ queries, raise to related departments to resolve customers’ queries.
  • Always Providing excellent quality of customer service and resolving customers’ queries in line with departmental procedures.
  • Compile daily chat logs for management.
  • Following company rules and policy.
  • Other ad hoc duties.

Work Arrangement

  • Willing to work on rotational shifts
  • 6 working days in a week
  • Required to report onsite in Alabang office
  • Job Type: Full-time

Benefits

  • HMO +1 Eligible Dependent
  • Paid Leaves
  • Annual Bonus

Office/Company Address

Country Philippines
Region National Capital Region
City Muntinlupa City
Map Google Map

Benefit

  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

NETL BPO Services Inc. is an established business process outsourcing (BPO) company located in the Philippines. Since 2006, NETL BPO Services has been providing quality service to its clients across the globe. It provides a range of services from basic data entry to complex customer care and business process outsourcing. Its expertise lies in ensuring that all customer data is managed, secured, and kept confidential. It also provides a range of services such as bookkeeping, billing, web research, transcription, software development, and customer support. This makes NETL BPO Services Inc. one of the top providers in the BPO industry in the Philippines. With its team of highly experienced professionals, NETL BPO Services Inc. strives to provide its customers with the highest level of satisfaction and quality of service.

Company Info

This vacancy is suitable for those of you who live in the following areas: National Capital Region

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