Taguig City Jobs Customer Support Specialist (licensed Vet) Position at Hunter’s Hub Inc.
- Job vacancies posted on: 6 months ago
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We are open recruitment and happily inform you that we are looking for candidates to fill the position of Customer Support Specialist (Licensed Vet) in our company, Hunter's Hub Inc.. For candidates who reside in Taguig City and its neighboring regions, we are looking for you to be a part of us and work in our company office, and able to labor under a full time system.
We have specific requirements for each of our employees as well as potential workers, because we are a professional and knowledgeable business in the field we work in. We are interested in hearing from you as soon as possible if you have expertise in the fields Services & Customer Service and possess a Bachelor's/College Degree or higher.
We offer you a fairly competitive salary that can be adjusted depending on the credibility you can contribute to our company. It typically ranges from ₱16,000 - ₱38,000 and likely to change at any time. This salary negotiation must be agreed based on our company's HRD agreement.
Job Info
| Company | Hunter’s Hub Inc. |
| Position | Customer Support Specialist (licensed Vet) |
| Region | Taguig City |
| Career Level | 1-4 Years Experienced Employee |
| Work Experience | 2 years |
| Qualification | Bachelor's/College Degree |
| Type of Work | Full-Time |
| Minimum Salary | PHP 16.000 |
| Maximum Salary | PHP 38.000 |
Qualifications
Desired Education and Experience
● LICENSED VET
● Bachelor’s degree in business, communications, or a related field may be advantageous.
● Practical experience with help desk software, such as Zendesk, and CRM software, such as
salesforce sales cloud, may be required.
● Previous experience in a customer service role is preferred.
● The ability to respond appropriately under pressure.
● Sound judgment and excellent problem-solving skills.
● The ability to speak a second language may be advantageous.
● A positive attitude and the ability to build relationships with clients.
● The flexibility to work irregular hours, when required.
● Superb written and verbal communication skills.
Job Description
● Promptly responding to customer queries via email, live chat, video, phone, and social media
channels.
● Immediately escalating serious complaints or issues that you are not equipped to deal with.
● Liaising with colleagues or managers to find the best solutions to customers’ issues.
● Identifying common problems and escalating them to management, along with possible
suggestions for improvement, wherever possible.
● Maintaining a polite, helpful, and professional manner at all times.
● Obtaining and sharing customer feedback with colleagues and other departments so that
products and services can be improved.
● Familiarizing yourself with new products and services as they are introduced.
● Attending workshops and meetings as required.
● Providing training to new customer service agents.
● Respecting client confidentiality at all times.
Skills
● Strong analytical and creative-problem solving abilities and excellent interpersonal skills
● Ability to develop, manage and communicate information in a clear, organized, and highly
persuasive manner
● Ability to hold your own in meetings with various heads and C-suite representatives; and speak
as a thought-leader and visionary in the creator economy space
● Entrepreneurial drive and comfort working autonomously and as part of a team in ambiguous,
quickly-changing environments
● Must have a mastery of using Google Workspace (particularly Google Slides and Google Sheets)
in crafting stunning presentations and easy-to-comprehend reports pertinent to the project
● Data-driven when making key decisions relevant to the partnerships
Office/Company Address
| Country | Philippines |
| Region | National Capital Region |
| City | Taguig City |
| Address | Hunter's Hub Incorporated, Unit 706 7/F Greenbelt Mansion, 106 qlPerea, Makati, 1223 Metro Manila, Philippines |
| Map | Google Map |
Benefit
- Get work experience
- Bonus for overtime
- Be taught first
- Good work environment
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Company Description
Hunter’s Hub Incorporated is a Sourcing and Headhunting company that was established in the year 2018. The company prides itself in its ability to source and recruit only the best and brightest of each industry. Hunter’s Hub caters to numerous clients in a multitude of industries, and has a wide-range of candidate selections to suit any of our clients’ needs. Likewise, the company specializes in sourcing out highly skilled and multi-talented IT professionals because the company mostly caters to clients being widely known to be in the IT industry.
Hunter’s Hub sets itself apart from the rest of the company in the industry due to the various prominent selections of services that are custom-fit for our clients and the numerous kinds of professionals we are able to provide. Our services are highly based off of our clients’ needs and requirements, and we are able to dispense any kind of personnel that they need whether professional or non-professional. We look for only the best, and provide only the best.
Company Info
- Industry: Human Resources Management / Consulting
- Registration No.: 2303
- POEA No.: M-19-00-015
- Company Size: 1 - 50 Employees
- Average Processing Time: 9 days
- Benefits & Others: Miscellaneous allowance, Medical, Regular hours, Mondays - Fridays, 2% deductable tax, Government mandated benefits, Smart Casual
- Specific Location: Alabang, Makati, QC
