Helpdesk Specialist Vacancies at Maxicare Healthcare Corporation
- Job vacancies posted on: 6 months ago
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Our company, Maxicare Healthcare Corporation is currently opening occasion for those of you who are interested in becoming a part of our company specifically Cebu (Others), Makati City, Quezon City & San Juan City and its surrounding areas. For those of you who are interested to be a part of our company with the position of Helpdesk Specialist and able to work in the WFO (Work From Office) system with full time working hours.
We will openly welcome you if you meet these following criteria:
- Qualification: Bachelor's/College Degree & Professional License (Passed Board/Bar/Professional License Exam)
- Experienced in Healthcare & Pharmacy
- Honest, disciplined, and responsible
- Uphold professionalism in the work environment
We offer you a fairly competitive base salary of ₱15,000 - ₱18,000 in average and can be adjusted according to the capabilities that you offer for our company and have been negotiated under HRD agreement.
Job Info
| Company | Maxicare Healthcare Corporation |
| Position | Helpdesk Specialist |
| Region | Cebu, Makati City, Quezon City, San Juan City |
| Career Level | Less than 1 Year Experienced Employee |
| Work Experience | - |
| Qualification | Bachelor's/College Degree, Professional License (Passed Board/Bar/Professional License Exam) |
| Type of Work | Full-Time |
| Minimum Salary | PHP 15.000 |
| Maximum Salary | PHP 18.000 |
Requirements:
- Graduate of BS Nursing or any related course such as Pharmacy, Radiology Tech., Medical Tech., Psychology, and other related medical allied course
Responsibilities:
- Issues Letter of Authority after assessment of coverage, professionally explains non-coverage rationale to members
- Responds inquiries and complaints, resolves customers’ feedback and issues raised regarding handling time and waiting time
- Encodes manual LOAs within the issuing day through automated data system of Maxicare
- Secures overriding approval from the Helpdesk Supervisor for LOAs beyond Helpdesks CCS authority limits
- Provides support the Immediate Superior on Follow-up On-site Orientation and training especially to the new CCRS, as well as in preparing and submitting reports on census, decking of doctors, POS queue reports and manual LOA reports
Office/Company Address
| Country | Philippines |
| Region | Central Visayas |
| City | Cebu |
| Address | L3, 305 & 306, Maxicare - Stockton Health Services, Inc., Robinsons Cybergate Cebu, Don Gil Garcia Corner J Llorente Street, Cebu City, Cebu, Philippines |
| Map | Google Map |
| Country | Philippines |
| Region | National Capital Region |
| City | Makati City |
| Address | Maxicare Healthcare Corporation, Maxicare Tower, 203 Salcedo, Legazpi Village, Makati, 1229 Metro Manila, Philippines |
| Map | Google Map |
| Country | Philippines |
| Region | Calabarzon |
| City | Quezon City |
| Address | Maxicare Healthcare Corporation, 1102 Eulogio Rodriguez Jr. Ave, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines |
| Map | Google Map |
| Country | Philippines |
| Region | National Capital Region |
| City | San Juan City |
| Address | J2CF+XG3 Maxicare Healthcare Corporation, Saint Luke's Medical Center, Eulogio Rodriguez Sr. Boulevard, Quezon City, 1102 Metro Manila, Philippines |
| Map | Google Map |
Benefit
- Get work experience
- Bonus for overtime
- Be taught first
- Good work environment
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Company Description
Maxicare Healthcare Corporation is the no.1 health maintenance organization (HMO) in the country. It was established in 1987 by an esteemed group of doctors with a vision to provide a better healthcare delivery system. For 25 years, Maxicare has been providing peace of mind through quality healthcare programs and unsurpassed levels of service to top corporations, industry leaders, small and medium enterprises, individuals and families across the country.
Maxicare is a member of the Equicom Group, a diversified conglomerate engaged in the areas of information technology, computer services, banking, financial and leasing services, and healthcare. The proven leadership and solid reputation in the business of the moving force behind the Equicom Group have equipped Maxicare to continuously deliver the best healthcare service possible boosting its position as the leading HMO in the country.
History
Milestones:
1987- Group of Doctors from Makati Medical center and a few Businessmen established Maxicare with a vision for a better
healthcare for the company
1997- PCIB CIGNA entered into a joint venture with Maxicare to expand operations in the Philippines therefore changing the
company name to maxicare PCIB CIGNA Healthcare Corporation
2002- A merger with Equitable bank changed the company name to Maxicare EPCIB Healthcare
Maxicare also launched the flexiclaims system
2003- Name was change tio Maxicare Healthcare Corporation
2004- Maxicare reached its 1 Billion sales
Maxicare opened its Primary Care Center in the Medical City
2005- Maxicare launched its intelligent cards
Maxicare partnered with Medilink Inc to use POS terminals in hospitals and clinics for quick validation of membeship
status.
Maxicare opened its Cebu Sales office
Maxicare opened Primary Care Centers in St Lukes Medical Center and Cebu Dictor's Inc
2006- Equitable PCIB merge with BDO
Maxicare opened Delos Santos Medical Center PrimaryCare Center
2007- Maxicare launched its premium and platinum cards
Maxicare was acquired by Pin-An Holdings of the Antonio Go Group of Companies.
2008- Maxicare opened its Filomena Primary Care Center located in AMkati City
2009- Maxicare opened its 8th Primary Care Center in My Health Clinic, Festival Super Mall, Alabang, Muntinlupa City
2010- Maxicare opened Primary Care Centers at St Luke's Medical Center - Global City and Quezon City, My Health Clinic- Robinson's Cybergate (Cebu)
Product & Services
Full HMO Comprehensive Health Program
Premium based program which includes In-Patient Care, Out-Patient Care, Annual Check-Up, Emergency Care and Preventive Care (Wellness Campaigns, Immunization Programs, Health Counseling and Family Planning Counseling)
Administrative Service (ASO) Program
Founded type of healthcare program applicable for companies with over 300 employees whrein only actual usage of healthcare is paid for, without sacrificing the advantages of a regular healthcare program.
Unbundled In-Patient Program
Consists of standard In-Patient benefits only
Unbundled Out-Patient Program
Consists of standard Out-Patient program
Individual and Family Plans
Small Group Plans
International Emergency Assistance
Company Info
- Industry: Call Center/IT-Enabled Services/BPO
- Company Size: 501 - 1000 Employees
This Job Vacancies Grouping Tag:
- Full-Time job vacancies in Cebu 2023
- Full-Time job vacancies in Makati City 2023
- Full-Time job vacancies in Quezon City 2023
- Full-Time job vacancies in San Juan City 2023
- Helpdesk Specialist position job vacancies
- job vacancies for Bachelor's/College Degree
- job vacancies for Professional License (Passed Board/Bar/Professional License Exam)
- job vacancies in the city of Cebu 2023
- job vacancies in the city of Makati City 2023
- job vacancies in the city of Quezon City 2023
- job vacancies in the city of San Juan City 2023
