National Capital Region Jobs Product Support Manager Position at Home Credit Philippines

Image Home Credit Philippines
  • Job vacancies posted on: 6 months ago


As a competent company, we Home Credit Philippines are looking for candidates for the position of product support manager with full time work system. We are looking for candidates who uphold honesty and discipline at work, with minimum criteria Bachelor's/College Degree, experienced in Computer/Information Technology & IT-Software and domiciled in National Capital Reg and surrounding areas.

Our company offers competitive salary that can be adjusted to how skilled the capability of interested candidates will be, with monthly base salary ₱16,000 - ₱38,000 in accordance with the decisions of our company's HRD.

Job Info

Company Home Credit Philippines
Position Product Support Manager
Region National Capital Region
Career Level Assistant Manager/Manager
Work Experience 5 years
Qualification Bachelor's/College Degree
Type of Work Full-Time
Minimum Salary PHP 16.000
Maximum Salary PHP 38.000

Helping the country embrace the digital lifestyle is what we do – help us achieve this with your analytical mind and tech-savviness. Start your future today – join Home Credit Philippines now!

What you will enjoy:

  • Hybrid work set-up
  • Permanent dayshift schedule
  • Up to 20% variable performance-based bonus
  • HMO on Day 1 / HMO with dependents
  • Access to mental health coverage and wellness partners
  • Wellness Leave and Birthday Leave benefits
  • Internal Career mobility
  • Opportunity to work and train in our international offices

What you will do:

  • Manages Product Support Team and ensures that POS product codes are accurately set-up and assigned in appropriate salesrooms within agreed SLA
  • Regularly reviews product codes to ensure that inactive campaign codes are deactivated
  • Documents all rules and processes related to product code set up
  • Reviews current process and implements improvements to make it more efficient and creates control measures in the entire product set-up process to minimize or eliminate errors
  • Ensures that all settlement concerns (incorrect subsidies for retailers and brand partners) are addressed and closed in the shortest possible time and informs/updates all concerned teams/departments on status of actions being taken until issues are finally closed.
  • Monitors all campaign validity dates and reminds Key Account and Brands Team on expiring contracts
  • Reports incidents to POC for THOR
  • Assists different scrum teams which require help in product codes set up requirements and testing
  • Orients other concerned teams/department on product set up process and guidelines

What you should have:

  • At least 5 years working experience in any system set up
  • Practical experience in using SQL
  • Excellent computer skills (MSWord, Excel, PowerPoint)

Exciting enough? You just might be our next Product Support Manager. Home Credit Philippines is waiting for YOU! Click Apply Now and you will be redirected to our company’s career website page.

#NoSmallRoles #LifeAtHomeCreditPhilippines

Home Credit celebrates all facets of diversity in driving us to business success. With us being people-centric, we found beauty in being represented by different talents. We thrive in building an inclusive community that provides equal employment opportunities to people with different backgrounds and orientations. We are cultivating a workplace that understands the value of a diverse roster of talents and is passionate allies.

Our applicants are being assessed and considered without any prejudice against sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, family status, or any other ground protected by applicable law.

Office/Company Address

Country Philippines
Region National Capital Region
Address Home Credit Philippines, 11th Floor, Vertis North Corporate Center Tower 1, North Ave, Quezon City, 1105 Metro Manila, Philippines
Map Google Map


  • Hybrid work set-up; permanent dayshift schedule
  • Up to 20% variable performance-based bonus
  • HMO on Day 1 with dependents; access to mental health coverage

Apply for Work

Please note that the information contained may change at any time.

Mostly, applying for a job is free of charge, you have to be careful when applying for a job.

Tips from admin. Use polite language and promote yourself as attractively as possible so that the related HRD/Staff is interested in you.

Good luck getting the job you want.

Job Application Instructions

  1. Go to the "Apply Now" link above
  2. If you don't have an account yet, please register first, create a profile/upload a resume according to your personal data
  3. If you have registered, you can immediately log in
  4. Promote yourself through the tertara job application form
  5. Done, please wait.

Share this Job Vacancy

Company Description

As a global Tech-driven consumer finance company, Home Credit understands how technology can profoundly change people's lives. In all nine countries we are present in, from Czech Republic to Kazakhstan, we continuously transform to provide world-class financial products and services—in partnership with leading brands and retailers—even to first-time borrowers, at a speed that no other company can match.

Redesigning the consumer finance landscape to digital, Home Credit adapts to current needs. Our products and services are made available in My Home Credit mobile app where customers can access anywhere, anytime.

We provide innovative financing tools to the Filipino market, and give seamless customer experience through guiding them in every step of their journey—whether they are inside the store, or in the comfort of their homes.

Home Credit Philippines was launched in Manila in 2013. We are proud that with only several years in the country, we have grown our customer base to over eight million clients, and our workforce to over 13,00 employees.

We’re changing lives of millions of Filipino people for the better.

Join our team and be one of us.

Company Info

  • Industry: Banking / Financial Services
  • Company Size: More than 5000 Employees
  • Average Processing Time: 12 days
  • Benefits & Others: Dental, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Business (e.g. Shirts), Performance-based bonus, Life Insurance, HMO, Flexible working hours (As arranged)
This vacancy is suitable for those of you who live in the following areas: National Capital Region