Pasig City Jobs Program Associate Ii (account Management) Position at Q2 HR Solutions Inc.

Image Q2 HR Solutions Inc.
  • Job vacancies posted on: 6 months ago


Our company, Q2 HR Solutions Inc. is currently opening occasion for those of you who are interested in becoming a part of our company specifically Pasig City and its surrounding areas. For those of you who are interested to be a part of our company with the position of Program Associate II (Account Management) and able to work in the WFO (Work From Office) system with full time working hours.

We will openly welcome you if you meet these following criteria:

  • Qualification: Bachelor's/College Degree
  • Experienced in Services & Customer Service
  • Honest, disciplined, and responsible
  • Uphold professionalism in the work environment

We offer you a fairly competitive base salary of ₱40,000 - ₱45,000 in average and can be adjusted according to the capabilities that you offer for our company and have been negotiated under HRD agreement.

Job Info

Company Q2 HR Solutions Inc.
Position Program Associate Ii (account Management)
Region Pasig City
Career Level Supervisor/5 Years & Up Experienced Employee
Work Experience 4 years
Qualification Bachelor's/College Degree
Type of Work Full-Time
Minimum Salary PHP 40.000
Maximum Salary PHP 45.000

Essential Job Functions:

  • Customer expertise: what they are buying, pricing, payment terms, etc.
  • Brand product knowledge
  • Facilitate and improve communications amongst the team
  • Management of vendor portals
  • Manages customer requirements (Item Data Sheet, Product Specifications, Regulatory requirements, Test Reports and Packaging Markings approval)
  • Works with the customer regarding order related subjects (Order quantity, ship dates, PO release etc)
  • Initiate areas for process improvement and documentation
  • Set-up accounts and maintain customer details and sales opportunities in OSC system
  • Assist Business Manager with customer presentation needs
  • Works with Business Manager and Program Manager to support program needs
  • Manage programs with cross functional teams
  • Handle “direct from factory” orders and communication with supply chain partners
  • Run necessary business reports and provide sound analysis
  • Review, understand and communicate vendor business and compliance requirements
  • Helps with Oracle EBS pricelist upload, cross reference and data mass update
  • Brand item setups and transitions
  • Backup to Item management and order management (internal and external customer)
  • Helps with researching charge backs and other errors/discrepancies (root cause analysis)
  • Perform special tasks and assignments as needed

Education and Experience:

  • 8 years industry experience in similar role
  • 4-year college degree

Proficiencies Required:

  • Excellent verbal and written English skills
  • Ability to communicate effectively and professionally by phone or email
  • Takes initiative and prioritizes tasks
  • Solid analytical and problem-solving skills
  • Ability to work accurately with close attention to detail
  • Can proactively study and apply new information without constant direction given
  • Strong interpersonal skills with the ability to work effectively with individuals and groups
  • Willingness to adapt to changing business needs and deadlines
  • Solid computer skills with knowledge of Microsoft Office and CRM/ERP systems
  • Demonstrate a strong work ethic that includes neatness and punctuality
  • Willing and able to travel internationally

Office/Company Address

Country Philippines
Region National Capital Region
City Pasig City
Map Google Map


  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

Q2 is composed of highly experienced consultants with a vast network of professionals, executives & industry leaders. We believe that recruitment relies on building strong relationships – effectively treating clients and candidates as partners.

Solutions founded on Quality

With Quality as the main driver for our service, we are relentless in providing the best and most appropriate solutions for our clients. Our approach has been recognised globally by Investors in People (IIP) since 2006, and just recently Investors in People acclaimed us as the first and only company in the Philippines to achieve back-to-back We Invest in People Platinum– their highest standard of accreditation.

Company Info

This vacancy is suitable for those of you who live in the following areas: National Capital Region