Western Visayas Jobs Customer Service Representative | 1 Year Bpo Experience | Bacolod Position at Ubiquity
- Job vacancies posted on: 11 months ago
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Hi, there! Are you that lucky person we are looking for which will join our company? We will be delighted to have you!
We are hiring for candidates in the residents of Western Visayas and the surrounding regions, we are open recruitment for the positions as Customer Service Representative | 1 year BPO experience | Bacolod in our business office, Ubiquity.
This is a decent opportunity for you who are willing to work under full time working hours.
Candidates with a High School Diploma or even higher and greatly experienced in Services & Customer Service are especially required. Because our company values a competitive and professional work atmosphere, the candidates we seek must be dependable, honest, disciplined, and diligent.
We can offer you a salary that is generally between ₱16,000 - ₱18,000, which is competitive and reasonable. But no need to be worry! If you are beyond our expectations and dedicated to bringing our company to be much better with the credibility that you can offer, the salary range is negotiable and also can be changed according to our company HRD agreement.
Job Info
| Company | Ubiquity |
| Position | Customer Service Representative | 1 Year Bpo Experience | Bacolod |
| Region | Western Visayas |
| Career Level | 1-4 Years Experienced Employee |
| Work Experience | 1 year |
| Qualification | High School Diploma |
| Type of Work | Full-Time |
| Minimum Salary | PHP 16.000 |
| Maximum Salary | PHP 18.000 |
We’re hiring.
Ubiquity is hiring for Customer Service Representatives to join our team. Our Customer Service Representatives is an integral role in the operations of our Bacolod office.
The details.
Day-to-day responsibilities:
- Attends to customers’ needs by answering product and service related queries
- Provides product overview and information about other services and offerings
- suggesting information about other products and services
- Opens customer accounts by recording account information
- Maintains customer records by updating account information
- Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem expediting correction or adjustment; following up to ensure resolution
- Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed
Ideal candidates have:
- With at least 1 year BPO experience
- At least High School Educational Attainment
- Average Communication Skills
- Amenable to work onsite
- Amenable to work on Graveyard/Nigh shift schedule
- Complete Government Numbers (SS, Pag-Ibig, TIN, Philhealth) and valid NBI/Police Clearance
The Perks.
- Medical, Dental, Vision and Life Insurance Benefits
- Paid Time Off
- Retirement Benefits
- Learning and Development Opportunities
We want you.
We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone feels free to be their most authentic self.
Office/Company Address
| Country | Philippines |
| Region | Western Visayas |
| Map | Google Map |
Benefit
- Earn as much as 18K
- A Great Place to Work Certified
- Day 1 HMO and Tenure-based Insurances
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Company Description
What we do.
Ubiquity delivers business process outsourcing and advisory solutions across customer service, technology, and operations. Focused on transforming the customer experience through data, applied science, and an unprecedented passion for people, Ubiquity offers deep industry and practical expertise across four continents on behalf of 150+ brands and counting.
Company Info
- Industry: Call Center/IT-Enabled Services/BPO
- Registration No.: n/a
- Company Size: More than 5000 Employees
- Average Processing Time: 15 days
- Benefits & Others: Dental, Miscellaneous allowance, Medical, Loans, Casual (e.g. T-shirts), Shifting Schedule
- Specific Location: BGC or Eastwood
