Muntinlupa City Jobs Join Us And Be A Healthcare Associate For Voice Account | Day 1 Hmo – Alabang! Position at Optum, a UnitedHealth Group company

Image Optum, a UnitedHealth Group company
  • Job vacancies posted on: 9 months ago

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Our company Optum, a UnitedHealth Group company is currently looking for candidates who are domiciled in Muntinlupa City and surrounding areas with minimum criteria Not Specified and experienced in the field of Services & Customer Service, as well as behave in a disciplined and honest manner, to then be placed in the position of join us and be a healthcare associate for voice account | day 1 hmo - alabang! and be able to work in full time system.

In accordance of our HRD decision, the net salary we can offer is of ₱23,000 - ₱26,000 per month which is competitive and can be adjusted to the work capabilities that the candidate offers for our company.

Job Info

Company Optum, a UnitedHealth Group company
Position Join Us And Be A Healthcare Associate For Voice Account | Day 1 Hmo - Alabang!
Region Muntinlupa City
Career Level 1-4 Years Experienced Employee
Work Experience 1 year
Qualification Not Specified
Type of Work Full-Time
Minimum Salary PHP 23.000
Maximum Salary PHP 26.000

JOB QUALIFICATIONS:

• At least HS/SHS graduate with 6-18 months international BPO voice experience

• Must be willing to work in Northgate Cyberzone, Alabang, Muntinlupa City.

• Must be willing to work on shifting schedules

ROLE AND RESPONSIBILITIES

• You will respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs. This may include, among others, inquiries or concerns on their benefits, eligibility and claims.

• You will guide and educate the customer about the fundamentals and benefits of consumer- driven health care topics to help manage their health and well-being. To do this, you will provide guidance in selecting the best benefit plan options and choosing a quality care provider.

• You will intervene with care providers (doctor’s offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance, when needed.

• You will provide our customer real time resolutions or through comprehensive and timely follow-up with the member Your role is critical in allowing our members, families, facilities and health professionals to have greater confidence in the exceptional care we provide. And for you, an everyday opportunity to do your life’s best work.

WHO WE ARE:

Optum is the health care technology and innovation company of the UnitedHealth Group enterprise along with UnitedHealthcare.

As part of a Fortune 5 enterprise, we are improving the health care experience of over 125 million people around the world.

We’re a diverse team with operations across North America, South America, Europe, Asia Pacific and the Middle East. This includes our over 14,00 employees in the Philippines.

Elevate your career with a leading health care company while improving lives. 

Join us in evolving health care so everyone can have the opportunity to live their healthiest life. This is your opportunity to be part of a team that’s dedicated to Caring. Connecting. Growing together.

WHAT WE OFFER:

• Market Competitive Pay Levels

• Retirement Plan

• Medical Plan (HMO) from Day 1 of employment

• Dental, Medical, and Optical Reimbursements

• Life and Disability Insurance

• Paid Time-Off Benefits

• Sick Leave Conversion

• Tuition Fee Reimbursement

• Employee Assistance Program (EAP)

• Annual Performance Based Merit Increases

• Employee Recognition

• Training and Staff Development

• Employee Referral Program

• Employee Volunteerism Opportunity

• All Mandatory Statutory Benefits

Office/Company Address

Country Philippines
Region Muntinlupa City
Address Optum, Filinvest City, 12th, 14th-17th Floors, Vector Three Building Northgate Cyber Zone, Alabang, Muntinlupa, 1781, Filipina
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Benefit

  • Day 1 HMO
  • Retirement Plan
  • Milestone Increase

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Company Description

Opportunity with Optum Global Solutions (Philippines) Inc. Are you ready to rev up your life? Optum Global Solutions (Philippines) Inc is ready for you. Our incredible global growth has been built by people with a singular focus on helping millions live healthier lives and an intense love of achievement. Our future is everywhere including our robust operations in the Philippines. We offer the global reach, resources, and can-do culture of a Fortune 5 company. It’s time to learn more and start doing your life’s best work. [SM]

Company Info

  • Industry: Call Center/IT-Enabled Services/BPO
  • Company Size: More than 5000 Employees
  • Average Processing Time: 4 days
  • Benefits & Others: Dental, Medical, Business (e.g. Shirts), Working hours vary based on job role
This vacancy is suitable for those of you who live in the following areas: Muntinlupa City