Zambales (Olongapo City) Jobs Production Supervisor- Back Office/shared Services (clark) Position at Canon Business Process Services Philippines Inc.

Image Canon Business Process Services Philippines Inc.
  • Job vacancies posted on: 11 months ago

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We are currently looking for adequate candidates to fill the position of Production Supervisor- Back Office/Shared Services (CLARK). For candidates who reside in Zambales (Olongapo City) and its surrounding areas, we are looking forward to hearing from you to join our team at Canon Business Process Services Philippines Inc. and willing to work in our office under full time working hours system.

We have specific requirements for each of our employees as well as potential workers because we are a professional and knowledgeable business in the field we work in. We look forward to hearing from you soon if you have expertise in the fields of Services & Customer Service with a minimum Bachelor's/College Degree.

We can give you a fairly competitive salary in the amount of ₱16,000 - ₱38,000 on average. It also can be modified based on the credibility and experience you can provide for our business in accordance with our company HRD agreement.

Job Info

Company Canon Business Process Services Philippines Inc.
Position Production Supervisor- Back Office/shared Services (clark)
Region Zambales (Olongapo City)
Career Level Supervisor/5 Years & Up Experienced Employee
Work Experience 3 years
Qualification Bachelor's/College Degree
Type of Work Full-Time
Minimum Salary PHP 16.000
Maximum Salary PHP 38.000

GENERAL RESPONSIBILITIES: The Production Supervisor assists the Manager and provides guidance to the Coding Technicians and Team Leads to ensure the accurate and timely processing of documents and other deliverables. This person assures compliance of the team with company polices and procedures.1.Supervise the day-to-day production operation and lead in the execution of identified action items, plans and/or tasks, in accordance with operational protocols and standards or as agreed with the Manager;

  • Ensure deliverables are submitted in an accurate, timely and efficient manner;
  • Oversee the distribution of manpower and workload, as determined with the Manager;
  • Prepare/consolidate and analyze project status reports
  • Coach and mentor coding technicians and/or team leads on
  • their respective work responsibilities.

2. Measure, monitor and report on the performance of the team and each of its members push performance efficiencies and recommend process improvement initiatives3. Provide assistance to the Manager in process development and review, including the necessary control processes; Ensure that all process documentations are regularly reviewed, updated and cascaded to all members through the conduct of functional training programs for the Production Team(s)4.Participate in regular meetings and coordination with the customer and the production team/s and to provide status updates and discuss concerns, if any, with management;5.Handle escalations, questions, concerns, and issues from the coding technicians and/or team leads and and liase with the management team and/or client, as necessary.QUALIFICATIONS:

  • A graduate of any Bachelor’s degree course.
  • Minimum of 5 to 7 years in the BPO industry, possessing at least 3 years of functional knowledge and experience
  • Hands-on experience on any document management or document indexing application such as Kofax, Papervision, Imagesilo, etc.
  • Good interpersonal skills, able to work well in a team environment. 
  • Excellent attention to detail
  • Excellent communication skills both in written and spoken English
  • Excellent planning, organizational and prioritizing skills
  • Amenable to work in Clark, Pampanga.

Office/Company Address

Country Philippines
Region Central Luzon
City Zambales (Olongapo City)
Address Canon Printer Authorized Service Centers, 16 E 1st St, Olongapo, 2200 Zambales, Philippines
Map Google Map

Benefit

  • Opportunities for enhanced learning
  • Excellent Benefits
  • Start ASAP

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Company Description

Canon Business Process Services, Inc. is a leading provider of managed services and technology that enable organizations to improve operational efficiency while reducing risk and cost. Experts apply quality management principles and tools such as Six Sigma® to advance performance to a higher level. The company offers services including BPO, imaging, records management, print, mail and eDiscovery, and is an IAOP Global Outsourcing 100 Leader in 2012 for the sixth consecutive year. Based in New York City, Canon Business Process Services is a wholly owned subsidiary of Canon U.S.A., Inc. Parent company Canon Inc. (NYSE:CAJ) ranks third overall in U.S. patents registered in 2011 and is one of Fortune magazine's World’s Most Admired Companies in 2012. Learn more at ww.cbps.canon.com

Company Info

  • Industry: Computer / Information Technology (Software)
  • Company Size: 201 - 500 Employees
  • Benefits & Others: Dental, Miscellaneous allowance, Medical, Loans, Business (e.g. Shirts), Mondays - Fridays (Flexible Shift Depending on Business Requirement)
  • Specific Location: Ortigas
This vacancy is suitable for those of you who live in the following areas: Central Luzon

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