Pasig City Jobs Site Director – Global Services Center Position at iSupport Worldwide
- Job vacancies posted on: 9 months ago
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iSupport Worldwide has open a job vacancy for the domicile of Pasig City and surrounding areas as site director - global services center with full time work system which will then be placed in our company office.
The candidates we need are those who have the minimum criteria of Bachelor's/College Degree and experienced and have the integrity to work in the field of Sales/Marketing & Marketing/Business Dev.
Our company highly values a professional and competitive work environment, therefore, candidates are required to uphold honesty and discipline in a work environtment.
As a professional company, we offer a competitive monthly base salary ₱300,000 - ₱350,000 which can be adjusted by the decision of our HRD company and adjusts to the capabilities of the candidate offers for our company.
Job Info
| Company | iSupport Worldwide |
| Position | Site Director - Global Services Center |
| Region | Pasig City |
| Career Level | Supervisor/5 Years & Up Experienced Employee |
| Work Experience | 7 years |
| Qualification | Bachelor's/College Degree |
| Type of Work | Full-Time |
| Minimum Salary | PHP 300.000 |
| Maximum Salary | PHP 350.000 |
Position Overview
The on-site Site Director of our Global Services Center will lead and guide 12+ independent teams and 200+ members to deliver exceptional experience and operational objectives for the Stanley & tmsSpecialty coffee brands. This leader will serve as both a highly engaged strategic partner as well as an exceptional operational tactician committed to consistently ensuring an excellent brand experience. The ideal candidate will be an experienced people leader: a mentor, coach, and team builder. This leader will work and lead in rapid growth environments with the skillset needed to effectively forecast and pivot in a continuously evolving organizational landscape. He or she will lead by example and will be committed to partnering and collaborating to continuously level up on performance output and consumer experience.
This position requires working nights to support US based corporate partners:
Essential Job Functions
• Build and support a highly functional, high performing support team
• Develop and execute strategy to deliver organizational KPIs
• Partner and collaborator with organizational leaders, functional partners and 3rd Party contractors
• Lead effectively on a global scale; lead initiatives to building out and execute on a global roadmap
rooted in SLAs and KPIs
• Manage and deliver to financial budget; ensure accurate forecasts of expenditures/costs
• Excellent communication skills; ability to compromise and work toward agreeable solutions
• Effectively forecast and plan workforce supply and demand, conduct gap analysis; ensure the
organization is right sized to deliver objectives.
• Continuous process improvement and operational excellence.
• Systems and process efficacy
• Lead positive change initiatives
• Follow emerging trends and best practices to elevate the experience and deliver exceptional
performance results
• Ensure full compliance with all regulatory and contractual requirements
• Other duties and projects as necessary.
Education and Experience
• Minimum bachelor’s degree in business or other applicable field of expertise
• At least 7 years industry experience in similar global role
• Experience building highly functional, high performing teams.
PMI Confidential
• P&L experience
Proficiencies Required
• Excellent verbal and written English skills; multi-lingual a bonus
• Ability to communicate effectively and professionally, comfortable presenting to large audiences and
to the senior leadership team
• Takes initiative and prioritizes tasks
• Solid analytical and problem-solving skills
• Strong interpersonal skills with the ability to work effectively with individuals and groups
• Willingness to adapt to changing business needs and deadline
Top reasons to work with iSupport Worldwide
- Job Security
- People-First Company Culture
- Competitive Salary and Benefits
- HMO & Group Life Insurance on Day 1
- Free learning and development courses for your personal and career growth
Office/Company Address
| Country | Philippines |
| Region | National Capital Region |
| City | Pasig City |
| Address | iSupport Worldwide: Offshoring, Outsourcing in the Philippines, 6/9/10F Cyberscape Alpha Building Sapphire and, Garnet Rd, Ortigas Center, Pasig, 1605, Filipina |
| Map | Google Map |
Benefit
- Get work experience
- Bonus for overtime
- Be taught first
- Good work environment
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Company Description
Founded in 2006, iSupport Worldwide is a US-owned offshoring company with offices in Ortigas, Philippines. iSupport Worldwide has developed considerable expertise focusing on Recruitment Process Outsourcing, Facilities Management, Employee Services, Client Services Development and many more.
iSupport Worldwide provides businesses with a scalable platform to set up low cost, high-value operations in the Philippines without the need to incorporate, directly employ staff or manage your own office, while maintaining full control.
Our offshoring solutions are ideal for small-medium companies, and we have partnered with a variety of industries providing customized business solutions through job functions in customer service, technical support, data entry and processing, quality assurance, logistics, administrative support, graphic design, accounts receivable, accounts payable and more.
Company Info
- Industry: Call Center/IT-Enabled Services/BPO
- Registration No.: CS201423560
- Company Size: 501 - 1000 Employees
- Average Processing Time: 12 days
- Benefits & Others: Dental, Miscellaneous allowance, Medical, Sports (e.g. Gym), Regular hours, Mondays - Fridays, Business (e.g. Shirts), Free Meals
