Negros Occidental (Bacolod) Jobs Bacolod | Chat Customer Service Representative I Position at TTEC Customer Care Management Phils., Inc.
- Job vacancies posted on: 9 months ago
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Our company, TTEC Customer Care Management Phils., Inc. are currently hiring for interested candidates to join and to be a part of our company as bacolod | chat customer service representative i with a full time work system, which domiciled in Negros Occidental (Bacolod) and surrounding areas. As a professiona company, the minimum criteria we need for candidates interested is High School Diploma which experienced in Services & Customer Service.
Candidates who uphold honesty and discipline are a must for our company.
The competitive net salary we can offer is start from ₱15,000 to a maximum of ₱16,000, depending on the capability of the candidate and can be discussed with the HRD of our company.
Job Info
| Company | TTEC Customer Care Management Phils., Inc. |
| Position | Bacolod | Chat Customer Service Representative I |
| Region | Negros Occidental (Bacolod) |
| Career Level | Less than 1 Year Experienced Employee |
| Work Experience | - |
| Qualification | High School Diploma |
| Type of Work | Full-Time |
| Minimum Salary | PHP 15.000 |
| Maximum Salary | PHP 16.000 |
Bringing smiles is what we do at TTEC… for you and the customer. As a site-based Chat Customer Service Representative in Bacolod, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.
Join the award-winning TTEC Philippines team. We’ve been certified as a Great Place to Work® after a thorough, independent analysis conducted by Great Place to Work Institute® Philippines.
Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC Bacolod office at Level 2 Robinsons Cybergate Center, Araneta Avenue, Singcang Airport.
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve customer issues either thru voice or non-voice interactions which includes but not limited to inbound and outbound calling such as chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
- Answer incoming communications from customers
- Connect and resolve issues with customers using voice or non-voice platforms
What You Bring to the Role
- Completed Senior High School or 2 years in college
- At least 6 months of customer service or call center experience
- Great verbal communication and business writing skills
- Should have excellent critical thinking and active listening skills
- You lead by example and work with your team to contribute to the overall success of your client program
- Ideally, a goal-oriented person who has an innovative mindset with a strong desire to promote green initiatives
What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Ask us about our paid time off (PTO) and wellness and healthcare benefits
- And yes… a great compensation package and performance bonus opportunities, benefits you’d expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit https://mybenefits.ttec.com/phl/ for more information.
Office/Company Address
| Country | Philippines |
| Region | Negros Occidental (Bacolod) |
| Address | TTEC Bacolod, Center 2F, Robinson's Cybergate, Negros South Road, Bacolod, 6100 Negros Occidental, Filipina |
| Map | Google Map |
Benefit
- Amazing career opportunities
- Exciting rewards & recognition
- Rewarding Career and A Safe Workplace is Our Priority
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Company Description
Who we are (values, mission, purpose)
Bringing smiles is what we do at TTEC… for you and the customer. We're dedicated to fostering and nurturing a welcoming culture where everyone feels they belong. Where you can take your career to the next level (or around the world!). And of course, where you can innovate and create solutions that make a difference to millions of people every day.
While that keeps us busy.. our TTEC family knows how to have fun! We’re passionate about bringing people together to laugh and celebrate our achievements. We’re also big on taking time out for professional development and giving back.
We're working hard to earn your smile every day. So, if you’re looking for a career full of purpose and potential, come on over.
Our DNA
At TTEC, our purpose, vision, mission, and values guide who we are and who we aspire to be, serving as the building blocks for the way we conduct business and build relationships.
Our Purpose
Deliver humanity to business.
Our Vision
Leading the world's most respected organizations to create and grow emotionally connected, valuable, lasting relationships.
Our Mission
Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.
We’re guide by the values
- Lead every day: We lead every day at every level to achieve results. We know that courageous, authentic leadership translates into positive impact.
- Do the right thing: We expect the highest degree of integrity from ourselves and each other. We act with honesty and respect in everything we do.
- Reach for amazing: We are innovators who make amazing things possible. We spark creativity and never accept can't.
- Seek first to understand: We delight customers every chance we get. We strive to see the world through the eyes of our clients, their customers, and our colleagues.
- Act as one: We’re stronger together — one company with one purpose and one team. We work together and have each other’s backs.
- Live life passionately: We believe in our purpose and live it with intensity. We celebrate, laugh, and have fun together.
Diversity and inclusion at TTEC
There’s diversity. And then there’s inclusion. We foster an inclusive culture where YOU are welcome to be well..YOU. So, join our team and bring your authentic self to work at TTEC!
Meet a few of our team members in our TTEC Welcomes Me as they share what they experienced before joining the team.
And how they are now encouraged to be themselves as a part of our global family at TTEC. Bring your smile to our vibrant global culture!
Company Info
- Industry: Call Center/IT-Enabled Services/BPO
- Company Size: More than 5000 Employees
- Average Processing Time: 24 days
- Benefits & Others: Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Casual (e.g. T-shirts), Shifting Schedules
- Specific Location: Remote Work
