Negros Occidental (Bacolod) Jobs Customer Service Representative | Bacolod Position at Ubiquity
- Job vacancies posted on: 11 months ago
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Ubiquity has open a job vacancy for the domicile of Negros Occidental (Bacolod) and surrounding areas as customer service representative | bacolod with full time work system which will then be placed in our company office.
The candidates we need are those who have the minimum criteria of High School Diploma and experienced and have the integrity to work in the field of Services & Customer Service.
Our company highly values a professional and competitive work environment, therefore, candidates are required to uphold honesty and discipline in a work environtment.
As a professional company, we offer a competitive monthly base salary ₱11,000 - ₱18,000 which can be adjusted by the decision of our HRD company and adjusts to the capabilities of the candidate offers for our company.
Job Info
| Company | Ubiquity |
| Position | Customer Service Representative | Bacolod |
| Region | Negros Occidental (Bacolod) |
| Career Level | 1-4 Years Experienced Employee |
| Work Experience | 1 year |
| Qualification | High School Diploma |
| Type of Work | Full-Time |
| Minimum Salary | PHP 11.000 |
| Maximum Salary | PHP 18.000 |
We’re hiring.
Ubiquity is hiring for Customer Service Representatives to join our team. Our Customer Service Representatives is an integral role in the operations of our Bacolod office.
The details.
Day-to-day responsibilities:
- Attends to customers’ needs by answering product and service related queries
- Provides product overview and information about other services and offerings
- suggesting information about other products and services
- Opens customer accounts by recording account information
- Maintains customer records by updating account information
- Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem expediting correction or adjustment; following up to ensure resolution
- Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed
Ideal candidates have:
- At least with 1 year BPO/Call Center Experience
- Without BPO experience are still welcome to apply
- Average English communication skills
- Must have a high level of analytical/critical thinking skills and keen attention to details
- Must be willing to work onsite
- Must be willing to work on shifting schedules
The Perks.
- Medical, Dental, Vision and Life Insurance Benefits
- Paid Time Off
- Retirement Benefits
- Learning and Development Opportunities
We want you.
We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone feels free to be their most authentic self.
Office/Company Address
| Country | Philippines |
| Region | Western Visayas |
| City | Negros Occidental (Bacolod) |
| Map | Google Map |
Benefit
- A Great Place To Work
- HMO Day 1 Eligibility
- Tenure-based Benefits (Insurance, Profit Shares, and more)
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Company Description
What we do.
Ubiquity delivers business process outsourcing and advisory solutions across customer service, technology, and operations. Focused on transforming the customer experience through data, applied science, and an unprecedented passion for people, Ubiquity offers deep industry and practical expertise across four continents on behalf of 150+ brands and counting.
Company Info
- Industry: Call Center/IT-Enabled Services/BPO
- Registration No.: n/a
- Company Size: More than 5000 Employees
- Average Processing Time: 15 days
- Benefits & Others: Dental, Miscellaneous allowance, Medical, Loans, Casual (e.g. T-shirts), Shifting Schedule
- Specific Location: BGC or Eastwood
