Quezon City Jobs Sales Support Admin (credit & Billing) Position at REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC.
- Job vacancies posted on: 9 months ago
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We are open recruitment and happily inform you that we are looking for candidates to fill the position of Sales Support Admin (Credit & Billing) in our company, REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC.. For candidates who reside in Quezon City and its neighboring regions, we are looking for you to be a part of us and work in our company office, and able to labor under a full time system.
We have specific requirements for each of our employees as well as potential workers, because we are a professional and knowledgeable business in the field we work in. We are interested in hearing from you as soon as possible if you have expertise in the fields Accounting/Finance & General/Cost Accounting and possess a Bachelor's/College Degree or higher.
We offer you a fairly competitive salary that can be adjusted depending on the credibility you can contribute to our company. It typically ranges from ₱16,000 - ₱38,000 and likely to change at any time. This salary negotiation must be agreed based on our company's HRD agreement.
Job Info
| Company | REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC. |
| Position | Sales Support Admin (credit & Billing) |
| Region | Quezon City |
| Career Level | 1-4 Years Experienced Employee |
| Work Experience | 2 years |
| Qualification | Bachelor's/College Degree |
| Type of Work | Full-Time |
| Minimum Salary | PHP 16.000 |
| Maximum Salary | PHP 38.000 |
The Sales Support Administrator is responsible for providing day-to-day operational support to both internal and external customers. This role partners closely with Accounting, Sales and Client services to provide operational support and ensure customer orders are fulfilled efficiently and accurately.
Accountabilities:
- Ability to manage complex customer operational issues
- Primary back up of Billing Analyst in investigating and resolving billing concerns
- Billing review and credit management
- Third-party billing (submission and rejection)
- LN Specific reconciliation and IC reconciliation
- DMT (request on queue)
- Assist or perform core and general order fulfillment tasks for key products and providing professional communication with internal and external customers.
- Assist with the processing of requests from the SFDC queue. This includes basic ID maintenance/creation; generating reports and answering content queries within the Law school space
- Effectively communicate with internal customers fostering collaborative relationships among different teams.
- Generates ADHOC reports as requested
Qualifications:
- Bachelor Degree Holder
- At least 1 to 2 years of experience in billing and credit management
- Proficient in MS Excel
- Knowledge on continuous improvement (project initiated, certification)
- Good oral and written communication skills
- Critical and analytical thinker
- Ability to work under pressure
- Good team player
- Strong attention to detail
- Strong time management
Why join us?
- Competitive package with annual increase and incentives
- Career Development Programs
- Day 1 HMO with 4 dependents (free)
- Day 1 Life and Accident Insurance
- Flexible Retirement Plan
- 24 PTO annually, 30 PTOs on 5th year
- Hybrid work setup. IT equipment will be provided upon hire. Our Recruitment process is 100% virtual.
Office/Company Address
| Country | Philippines |
| Region | Calabarzon |
| City | Quezon City |
| Address | Reed Elsevier Shared Services (Philippines) Inc., 1101 Commonwealth Ave, Diliman, Quezon City, Metro Manila, Filipina |
| Map | Google Map |
Benefit
- HMO with free dependents on Day 1
- Flexible Retirement Plan
- Hybrid Work Set-up
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Company Description
RELX is a world leading provider of professional information solutions in the science and medical, legal, risk management, and business to business sectors.
We leverage deep customer understanding to deliver demonstrably improved outcomes to our professional customers.
We do this by combining content and data with analytics and technology in global platforms, sharing institutional skills, assets and resources across RELX.
Our customers are using our products every day to advance science, improve medical outcomes, enable better legal decisions, evaluate risk, forge business relationships and gain business insight.
Reed Elsevier Philippines (REPH) is the shared services arm of RELX group, with centers located at the UP-Ayalaland TechnoHub in Metro Manila and the Iloilo Business Park in Iloilo city. Reed Elsevier Philippines was established in November 2010 and is registered as Reed Elsevier Shared Services (Philippines), Inc. (RESSPI).
Company Info
- Industry: Call Center/IT-Enabled Services/BPO
- Company Size: More than 5000 Employees
- Average Processing Time: 12 days
- Benefits & Others: Dental, Miscellaneous allowance, Medical, Parking, Monthly Performance Bonus, Free HMO benefit on Day 1, Retirement package, Business Attire, Mondays-Fridays but may also vary depending on role
