Paranaque City Jobs Customer Operation Support Position at Bollore Logistics Phililippines Inc.

Image Bollore Logistics Phililippines Inc.
  • Job vacancies posted on: 11 months ago

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Are you looking for job vacancies? Our company, Bollore Logistics Phililippines Inc. is merrily inform you that we are hiring!

We need you to fill the position as Customer Operation Support for our office.

This position requires a full time working hours system which domiciled in Paranaque City and its surroundings.

As a competitive company, we need these minimum criteria for candidates to be fulfilled. If you are a Bachelor's/College Degree and experienced in the field of Services & Customer Service, a person who honesty and discipline, then you are highly awaited in our company.

The starting salary we can offer is in a range from ₱16,000 - ₱38,000, this salary range that we offer is negotiable can change at any time according to our HRD's decision depending on the capability of the candidate can offered for our company.

Job Info

Company Bollore Logistics Phililippines Inc.
Position Customer Operation Support
Region Paranaque City
Career Level 1-4 Years Experienced Employee
Work Experience 2 years
Qualification Bachelor's/College Degree
Type of Work Full-Time
Minimum Salary PHP 16.000
Maximum Salary PHP 38.000

Bollore Logistics is looking for a motivated team member as Customer Operations Support to be joining our Operations team. Being in the position you will be in charge of account management while measuring customer satisfaction experience.

You will be assisted by the members of our other team (trucking, customer service, sales, procurement, billing team …. ) to ensure operation excellency.

WHAT YOU WILL BE DOING

  • Manage relationship with customer and internal network
  • Secure implementation of new and/or complex traffics with FO and MO teams: SOP – Traffic analysis.
  • Manage customer relationship for day-to-day operations, inform customer of any relevant information positive or negative regarding their operations.
  • Be the first point of contact for other COSs regarding any traffic related to their entity.
  • Inform the CSS & Sales in case of problems related to
  • customer profile: SOP – Traffic analysis,
  • customer relationship: contacts, shipment status,
  • Monitor the execution.
  • Monitor the execution of transport orders and troubleshoot.
  • Manage final data quality.

THE SUCCESSFUL CANDIDATE

  • Minimum Diploma and above
  • ·Experience in freight forwarding with air / sea freight are highly preferred
  • Possess excellent communication and interpersonal
  • Pleasant personality and a good team player
  • Proficient in MS Office, especially Excel
  • Knowledge of Marco will be an added advantage
  • Able to work independently

WHAT WE OFFER

Bollore Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability.

We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats.

**By applying to this position, you acknowledged the permission to share and view your resume/profile including confidential and personal information based on the process to evaluate your application and reconsider for other roles within Bollore Group.

Office/Company Address

Country Philippines
Region National Capital Region
City Paranaque City
Address Bollore Logistics, Units 707A - 710A, West Tower, 8912, Building Aseana Ave, Aseana City, Parañaque, 1701 Metro Manila, Philippines
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Benefit

  • Benefits and Perks (Medical, Insurance, etc.)
  • Working Environment and Location
  • Career Growth

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Company Description

200 years ago, Bolloré Group was born. Today, one of Bolloré Group’s fastest growing business sectors, Bolloré Logistics, have grown to become the world’s top 10 players in freight forwarding and logistics with a powerful network spread across 106 countries, 607 sites with over 20,00 employees. We pride ourselves having developed specific expertise in providing end-to-end supply chain solutions tailored to our customers’ growth and constantly driving innovation to adapt and better cater to their evolving needs. We place our customers at the heart of all our processes, delivering customized solutions while ensuring ethical and responsible business practices.

Here, we believe in People Powered Innovation. It’s the people who brought us to where we are right now, and it’ll be the people who bring us to greater heights. We invite you to join our diverse team on our journey to becoming Global Top 5 in the coming years.

Bolloré Logistics Philippines Inc. was established in 1996, with its head office based in Manila, and branches situated in Clark Airport and Cebu.

The local Bolloré Logistics team offers international sea (FCL, LCL) and airfreight forwarding services covering all Philippines airports, sea ports, and PEZA zones. Local services also extend to customs and compliance management, nation-wide delivery across 7,00 islands, as well as warehouse and distribution solutions.

Strong local expertise has been developed in key verticals such as Aerospace, Aid & Relief, Healthcare, High Tech, Luxury Fashion, Perfumes & Cosmetics, Power Technologies, and Telecom.

Company Info

  • Industry: Transportation / Logistics
  • Registration No.: ASO95-010006
  • Company Size: 51 - 200 Employees
  • Average Processing Time: 18 days
  • Benefits & Others: Dental, Miscellaneous allowance, Medical, Vision, Regular hours, Mondays - Fridays, Business (e.g. Shirts), Birthday Token, Life Insurance
This vacancy is suitable for those of you who live in the following areas: National Capital Region