Tarlac Jobs Customer Service Associate | Telco Account | Tarlac | Fun Environment Position at Sutherland
- Job vacancies posted on: 11 months ago
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Our company is currently seeking employees to fill the position as Customer Service Associate | Telco Account | Tarlac | Fun Environment. For those of you who live in Tarlac and its surrounding areas, we need you to then join and becoming a part of our company to work in our office, Sutherland, and able to work under full time system.
As a company that is professional and competent in the field we are engaged in, we have specific criteria for each of our employees as well as the prospective employees. If you are experienced in the field of Services & Customer Service with a minimum degree of High School Diploma, Vocational Diploma/Short Course Certificate & Bachelor's/College Degree, professional, honest and disciplined in work, we look forward to hearing from you as soon as possible.
The average starting salary we can offer you is in the range of ₱16,000 - ₱38,000. If you have credibility beyond the minimum criteria we are looking for, the provisions regarding the average initial salary we offer may change according to our company HRD agreement.
Job Info
| Company | Sutherland |
| Position | Customer Service Associate | Telco Account | Tarlac | Fun Environment |
| Region | Tarlac |
| Career Level | 1-4 Years Experienced Employee |
| Work Experience | 1 year |
| Qualification | Bachelor's/College Degree, High School Diploma, Vocational Diploma/Short Course Certificate |
| Type of Work | Full-Time |
| Minimum Salary | PHP 16.000 |
| Maximum Salary | PHP 38.000 |
Sutherland serves marquee clients in major industry verticals. With our head office located in Rochester, New York, USA, Sutherland spans 60 locations across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.
If you are a Customer Service Associate looking for a rewarding global career, do not miss this opportunity!
As a Customer Service Representative, you are tasked to deliver high quality of service to the customers and clients of one of America’s largest multinational telecommunications conglomerates.
KEY RESPONSIBILITIES
- Handle customer requests professionally and sympathetically
- Exceed client and company performance expectations
- Maintain customer account information and records
- Participate actively on a team working together to solve customer issues
- Interact with client departments when escalations are required
- Ability to handle stress, show empathy and not take difficult customers personally
- Ability to work in a team environment accepting responsibility for decisions and how results may impact team
MINIMUM QUALIFICATIONS
- High School Diploma or equivalent is required
- With Customer Service background
- Strong written and verbal communication skills
- Proficient in Microsoft Office, internet, basic PC and keyboarding skills with the ability to type 30 wpm and to use multi-task applications as required
- Must be self-motivated, detail oriented, organized and flexible with the ability to learn client driven material
- Strong multi-tasking ability
JOB HIGHLIGHTS
- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Receive HMO and free dependent
- Educational support for employees
- Employee referral incentives
- Vacation and Sick Leaves
- We have sites nationwide that can be near your location
- Stable & secured company
Office/Company Address
| Country | Philippines |
| Region | Central Luzon |
| City | Tarlac |
| Address | Sutherland Tarlac, Ninoy Aquino Monument, IT Park II, Highway Tibag Barangay Rd, Tarlac City, 2300 Tarlac, Philippines |
| Map | Google Map |
Benefit
- Competitive Salary
- Great HMO Benefits
- Fun Environment
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Company Description
As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to health care, achieve greater agility through transformed and automated customer experiences for over 30 years.
Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world. To learn more, please visit us at ww.sutherlandglobal.com.
Company Info
- Industry: Call Center/IT-Enabled Services/BPO
- Company Size: More than 5000 Employees
- Average Processing Time: 4 days
- Benefits & Others: Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Casual (e.g. T-shirts), 24/7 Operations
This Job Vacancies Grouping Tag:
- Customer Service Associate | Telco Account | Tarlac | Fun Environment position job vacancies
- Full-Time job vacancies in Tarlac 2023
- job vacancies for Bachelor's/College Degree
- job vacancies for High School Diploma
- job vacancies for Vocational Diploma/Short Course Certificate
- job vacancies in the city of Tarlac 2023
