Cavite Jobs Rejoin Our Carmona Team As A Tech Support Representative | Iphone14 Plus Position at Sutherland

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  • Job vacancies posted on: 11 months ago

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As a competent company, we Sutherland are looking for candidates for the position of rejoin our carmona team as a tech support representative | iphone14 plus with full time work system. We are looking for candidates who uphold honesty and discipline at work, with minimum criteria High School Diploma, Vocational Diploma/Short Course Certificate & Bachelor's/College Degree, experienced in Services & Tech & Helpdesk Support and domiciled in Cavite and surrounding areas.

Our company offers competitive salary that can be adjusted to how skilled the capability of interested candidates will be, with monthly base salary ₱16,000 - ₱38,000 in accordance with the decisions of our company's HRD.

Job Info

Company Sutherland
Position Rejoin Our Carmona Team As A Tech Support Representative | Iphone14 Plus
Region Cavite
Career Level 1-4 Years Experienced Employee
Work Experience 1 year
Qualification Bachelor's/College Degree, High School Diploma, Vocational Diploma/Short Course Certificate
Type of Work Full-Time
Minimum Salary PHP 16.000
Maximum Salary PHP 38.000

Are you a former employee of our company who is looking to return to an exciting and rewarding career? If so, we’d like to invite you to come back to our team as a Technical Support Associate. And as an added bonus, you’ll have the opportunity to win a Yellow iPhone 14 Plus (256G) and an Apple Watch Series 8*!

As one of the largest process transformation companies in the world, we’re committed to providing our employees with opportunities for growth and development. Don’t miss out on this chance to rejoin our team and take your career to the next level. Apply now and get ten (10) raffle tickets if you get rehired!  

Sutherland serves marquee clients in major industry verticals. With our head office located in Rochester, New York, USA, Sutherland spans 60 locations across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.

If you are a Technical Support Associate looking for a rewarding global career, do not miss this opportunity!

KEY RESPONSIBILITIES

  • Handle customer requests professionally and sympathetically
  • Exceed client and company performance expectations
  • Maintain customer account information and records
  • Participate actively on a team working together to solve customer issues
  • Interact with client departments when escalations are required
  • Ability to handle stress, show empathy and not take difficult customers personally
  • Ability to work in a team environment accepting responsibility for decisions and how results may impact team

MINIMUM QUALIFICATIONS

  • High School Diploma or equivalent is required
  • With Technical Support background
  • Strong written and verbal communication skills
  • Proficient in Microsoft Office, internet, basic PC and keyboarding skills with the ability to type 30 wpm and to use multi-task applications as required
  • Must be self-motivated, detail oriented, organized and flexible with the ability to learn client driven material
  • Strong multi-tasking ability

MECHANICS

·      Rehires of eligible hiring programs from May to June will be automatically included in the promo

·      To qualify, the rehire must still be actively employed by August 25, 2023

·      The raffle will be done on August 30, 2023. The lucky winner/s will be announced via the official Sutherland Facebook page

*Terms and conditions apply

Office/Company Address

Country Philippines
Region Cavite
Address Sutherland Global Services Carmona, Lot 562 B3 Governor's Dr, Poblacion, Carmona, 4116 Cavite, Philippines
Map Google Map

Benefit

  • Competitive Salary
  • Great HMO Benefits
  • Fun Environment

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Company Description

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to health care, achieve greater agility through transformed and automated customer experiences for over 30 years.

Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world. To learn more, please visit us at ww.sutherlandglobal.com.

Company Info

  • Industry: Call Center/IT-Enabled Services/BPO
  • Company Size: More than 5000 Employees
  • Average Processing Time: 4 days
  • Benefits & Others: Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Casual (e.g. T-shirts), 24/7 Operations
This vacancy is suitable for those of you who live in the following areas: Cavite