Davao del Sur (Davao City) Jobs Team Lead For A Pioneer Account | Massive Hiring!! Position at Alorica Philippines
- Job vacancies posted on: 11 months ago
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Candidates who are domiciled in Davao del Sur (Davao City) and its surroundings and meet these following minimum criteria:
- Qualification: Bachelor's/College Degree
- Experienced in Services & Customer Service
- Behave in a disciplined, honest, responsible, and professional manner in the work environment.
The initial salary that we can offer is quite competitive with a range of ₱16,000 - ₱38,000. If the credibility and experience that the candidate has exceeds the minimum criteria we need, the salary can change and adjusted according to the decisions of our company's HRD agreement.
Job Info
| Company | Alorica Philippines |
| Position | Team Lead For A Pioneer Account | Massive Hiring!! |
| Region | Davao del Sur (Davao City) |
| Career Level | 1-4 Years Experienced Employee |
| Work Experience | 1 year |
| Qualification | Bachelor's/College Degree |
| Type of Work | Full-Time |
| Minimum Salary | PHP 16.000 |
| Maximum Salary | PHP 38.000 |
Summary
Responsible for hiring, training, retaining, and developing their respective team members. Responsible to lead effective and profitable results for their team. Administers company policies, best practices, and standard operating procedures to facilitate performance that exceeds client expectations. Provides the thought leadership and innovation necessary for continuous improvement while ensuring a positive work environment. Active role model demonstrating pride and ownership as a leader of the organization.
Essential Duties & Responsibilities:
- Identify and reinforce positive behaviors through formal and informal reward and recognition.
- Encourage and develop teamwork among others and themselves.
- Effectively communicate corporate and business expectations to all team members.
- Responsible for leading a team of up to 20 employees.
- Responsible for assets under their control.
- Responsible for daily call monitoring to provide feedback and coaching of team members per the quality standards.
Experiences:
- Minimum of 1-3 years experience in call center operations and/or prior experience supervising multiple employees.
- At least 1 year of experience as Team Leader/Lead or Operations Supervisor in the BPO industry
- Must have BPO experience
- Knowledge of Behavioral Coaching is an advantage
Schedule & work set-up
- Full Onsite
Office/Company Address
| Country | Philippines |
| Region | Davao Region |
| City | Davao del Sur (Davao City) |
| Address | 3H6R+XJM Alorica - Davao, Gen. Douglas MacArthur Hwy, Talomo, Davao City, Davao del Sur, Philippines |
| Map | Google Map |
Benefit
- Get work experience
- Bonus for overtime
- Be taught first
- Good work environment
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Company Description
ABOUT ALORICA PHILIPPINES
Alorica is a leading provider of Business Process Outsourcing solutions that span the entire customer lifecycle.
Here’s the deal – we think serving clients is awesome. And that’s why, when it comes down to it, we really only do one thing – we make lives better…one interaction at a time.
THE PHILIPPINES – OUTSTANDING OUTSOURCING
The Philippines has consistently proven to be an exceptional location for the outsourcing industry. High proficiency in English, an educated workforce, robust and reliable technology infrastructure and lower operational costs all contribute to the nation’s reputation as a market leader.
THE ALORICA PHILIPPINES FOOTPRINT
30,500 employees. 17 sites. 12 cities. Three regions.
INDUSTRIES WE LOVE. INDUSTRIES WE SERVE.
Automotive | Technology | Healthcare & Insurance | Retail & E-Commerce | Financial Services | Media & Entertainment | Travel & Transportation
Company Info
- Industry: Call Center/IT-Enabled Services/BPO
- Company Size: More than 5000 Employees
- Average Processing Time: 12 days
- Benefits & Others: Dental, Medical, Meal Allowance, Rice Allowance, Business Casual, Varies
