Pampanga (Angeles City) Jobs Customer Service Associate | Financial Account | Clark Position at Sutherland

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  • Job vacancies posted on: 11 months ago

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We are hiring! To candidates with High School Diploma, Vocational Diploma/Short Course Certificate & Bachelor's/College Degree which prioritizing honesty and discipline and experienced in the field of Services & Customer Service, we Sutherland, are looking for candidates who are interested to join us and fill the position as customer service associate | financial account | clark and dedicated to work in full time which domiciled in Pampanga (Angeles City) and surrounding areas.

We offer a competitive monthly base salary from ₱16,000 - ₱38,000.

Due to prioritize professionalism in the work environment, the salary can be adjusted upon compromise with our company's HRD according to the capabilities of the candidate.

Job Info

Company Sutherland
Position Customer Service Associate | Financial Account | Clark
Region Pampanga (Angeles City)
Career Level 1-4 Years Experienced Employee
Work Experience 2 years
Qualification Bachelor's/College Degree, High School Diploma, Vocational Diploma/Short Course Certificate
Type of Work Full-Time
Minimum Salary PHP 16.000
Maximum Salary PHP 38.000

Do you want to be a part of one of the largest, independent process transformation companies in the world? Apply now as a Customer Service Associate here in Sutherland.

Sutherland serves marquee clients in major industry verticals. With our head office located in Rochester, New York, USA, Sutherland spans 60 locations across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.

If you are a Customer Service Associate looking for a global career, do not miss this opportunity!

KEY RESPONSIBILITIES

  • You will take inbound calls from customers or clients.
  • Conduct issue identification and problem solving to meet the customer needs and satisfaction.
  • You must provide customers with cutting-edge service in a friendly, confident, and knowledgeable manner.
  • Conduct data entry, documentation, and case management.
  • You must achieve and maintain required metrics and goals.

MINIMUM QUALIFICATIONS

  • High school diploma or GED
  • Demonstrated ability to perform at a high level, to support our high volume of inbound calls
  • Excellent verbal and written communication skills; proficient reading skills required
  • Multi-tasking skills, showcased through the use of several applications
  • Experience in the finance industry is preferred but not required.
  • At least 2 years call center experience or any relevant experience

JOB HIGHLIGHTS

  • Enjoy a set of Industry-leading benefits
  • Get paid while in training
  • Receive HMO and free dependent
  • Educational support for employees
  • Employee referral incentives
  • Vacation and Sick Leaves
  • We have sites nationwide that can be near your location
  • Stable & secured company

Office/Company Address

Country Philippines
Region Central Luzon
City Pampanga (Angeles City)
Address 5H6R+QH9 Sutherland, Mon Tang Ave., Balibago, Angeles, Pampanga, Philippines
Map Google Map

Benefit

  • Competitive Salary
  • Great HMO Benefits
  • Fun Environment

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Company Description

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to health care, achieve greater agility through transformed and automated customer experiences for over 30 years.

Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world. To learn more, please visit us at ww.sutherlandglobal.com.

Company Info

  • Industry: Call Center/IT-Enabled Services/BPO
  • Company Size: More than 5000 Employees
  • Average Processing Time: 4 days
  • Benefits & Others: Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Casual (e.g. T-shirts), 24/7 Operations
This vacancy is suitable for those of you who live in the following areas: Central Luzon