Makati City Jobs Healthcare Customer Service – 31k Package Plus Hmo Day1 Position at Carenet Health
- Job vacancies posted on: 8 months ago
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As a competent company, we Carenet Health are looking for candidates for the position of healthcare customer service – 31k package plus hmo day1 with full time work system. We are looking for candidates who uphold honesty and discipline at work, with minimum criteria High School Diploma, Vocational Diploma/Short Course Certificate, & Bachelor's/College Degree, experienced in Services & Customer Service and domiciled in Makati City and surrounding areas.
Our company offers competitive salary that can be adjusted to how skilled the capability of interested candidates will be, with monthly base salary ₱30,000 - ₱31,000 in accordance with the decisions of our company's HRD.
Job Info
| Company | Carenet Health |
| Position | Healthcare Customer Service – 31k Package Plus Hmo Day1 |
| Region | Makati City |
| Career Level | 1-4 Years Experienced Employee |
| Work Experience | 1 year |
| Qualification | Bachelor's/College Degree, High School Diploma, Vocational Diploma/Short Course Certificate |
| Type of Work | Full-Time |
| Minimum Salary | PHP 30.000 |
| Maximum Salary | PHP 31.000 |
Who is Carenet health?
For eight consecutive years, Inc. Magazine named Carenet Health as one of America’s fastest-growing private companies. Today, we are the premier healthcare engagement and telehealth partner, supporting one in five Americans in four areas of expertise—engagement, telehealth, clinical support and healthcare advocacy and navigation. We remain obsessively focused on delivering exceptional, one-to-one human connections in healthcare: Conversations that educate, motivate, and advise. And we deliver those interactions with outstanding consumer engagement and clinical specialists. Exciting partnerships. Flexible technology. And we prove it with rapid testing and continuous optimization. Our impressive client list includes more than 250 innovative healthcare organizations; most are nationally known US health plans representing both commercial and government markets.
Healthcare Customer Service Representatives’ Responsibilities:
- Provides exceptional customer service and engagement via telephone.
- Ensures customer satisfaction by providing quality service, identifying customer needs and assisting them with healthcare related issues/concerns that are assessed through outreach programs.
- Respond to the needs of a 24/7/365 operation as needed.
- Researches, identifies and problem solves. Verify eligibility of services and places call backs as required.
- Meets and supports established service and sales and business objectives by meeting and exceeding performance standards.
- Adapts communication style to persons representing diverse personal, professional, cultural and socio-economic backgrounds.
- Ability to multi-task (simultaneously think, talk, type)
- Uses excellent listening skills to receive, process and document detailed information.
What You’ll Need to Be Successful here:
- High School Diploma or General Education Degree (GED) / Bachelor’s Degree
- Minimum of 2 years of related experience in medical office/clinic, institutional setting, or telephonic customer service; Experience with Health Insurance and Managed Care concepts is preferred.
- Adept with MS Office stack, internet software, and e-mail management
- Strong English Communication Skills
- Ability to read, analyze, and interpret company software, guidelines, health references, or technical procedures
- Sales knack is a plus
- Personable and values integrity
- Must be willing to work on shifting schedule or night shift, report on-site in our Makati office (no hybrid setup)
Office/Company Address
| Country | Philippines |
| Region | National Capital Region |
| City | Makati City |
| Map | Google Map |
Benefit
- Get work experience
- Bonus for overtime
- Be taught first
- Good work environment
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Company Description
Imagine a healthcare system that puts the consumer first. Now imagine how you can help.
At Carenet Health, our team members playimportant rolesin helping healthcare consumers live their healthiest lives. You may not know our name, but odds are, we have connected with you or someone you know as a trusted, behind-the-scenes partner for our clients—250+ of the nation’s premier health plans, health systems and their partners.
More than 70,00 times a day, our compassion-focused teams guide people via phone, portals, chat and other channels to high-quality and cost-effective care, coach them to improved wellness, and educate them about their healthcare resources and costs.
Company Info
- Industry: Healthcare / Medical
- Company Size: 1001 - 2000 Employees
- Average Processing Time: 19 days
- Benefits & Others: Miscellaneous allowance, Medical, Sports (e.g. Gym), Regular hours, Mondays - Fridays
This Job Vacancies Grouping Tag:
- Full-Time job vacancies in Makati City 2023
- Healthcare Customer Service – 31k Package Plus Hmo Day1 position job vacancies
- job vacancies for Bachelor's/College Degree
- job vacancies for High School Diploma
- job vacancies for Vocational Diploma/Short Course Certificate
- job vacancies in the city of Makati City 2023
