Laguna Jobs Ttec Sta. Rosa Laguna | Travel & Lodging Account | Customer Service Agent | Onsi Position at TTEC Customer Care Management Phils., Inc.
- Job vacancies posted on: 11 months ago
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As a competent company, we TTEC Customer Care Management Phils., Inc. are looking for candidates for the position of ttec sta. rosa laguna | travel & lodging account | customer service agent | onsi with full time work system. We are looking for candidates who uphold honesty and discipline at work, with minimum criteria Vocational Diploma/Short Course Certificate, experienced in Services & Customer Service and domiciled in Laguna (Others) and surrounding areas.
Our company offers competitive salary that can be adjusted to how skilled the capability of interested candidates will be, with monthly base salary ₱18,000 - ₱21,000 in accordance with the decisions of our company's HRD.
Job Info
| Company | TTEC Customer Care Management Phils., Inc. |
| Position | Ttec Sta. Rosa Laguna | Travel & Lodging Account | Customer Service Agent | Onsi |
| Region | Laguna |
| Career Level | Less than 1 Year Experienced Employee |
| Work Experience | 1 year |
| Qualification | Vocational Diploma/Short Course Certificate |
| Type of Work | Full-Time |
| Minimum Salary | PHP 18.000 |
| Maximum Salary | PHP 21.000 |
Bringing smiles is what we do at TTEC… for you and the customer. As a site-based Customer Service Representative at Santa Rosa, Laguna, you’ll be a part of creating and delivering amazing technical experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.
Join the award-winning TTEC Philippines team. We’ve been certified as a Great Place to Work® after a thorough, independent analysis conducted by Great Place to Work Institute® Philippines.
Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC office at 2nd Floor, Robinsons Sta. Rosa, Brgy. Tagapo, Old National Highway, Sta. Rosa, Laguna.
What You’ll be Doing
Do you have a passion for technology and helping others? In this role, you’ll work to resolve technical requests or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
- Consult customers on products and services to provide the best solutions for their needs by a variety of communication channels that could include voice, email or chat
- Respond to inquiries with active listening – identifying additional needs and support any upgrades in products and services
- Open and maintain customer accounts and information
- Resolve technical issues with patience and understanding
- Positively participate in company events, team activities, and continuous learning
What You Bring to the Role
- 6 months or more of customer services experience
- High school diploma or equivalent
- Recognize, apply and explain your product or service knowledge
- Computer experience
- Candidates should be willing to work within Santa Rosa, Laguna
What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit https://mybenefits.ttec.com/phl/ for more information.
Office/Company Address
| Country | Philippines |
| Region | Calabarzon |
| City | Laguna |
| Address | TTEC Santa Rosa, Level 2 Robinson’s Place Brgy. Tagapo, Old National H-way, Santa Rosa, 4026 Laguna, Philippines |
| Map | Google Map |
Benefit
- 2021 Kincentric Best Employer - Three Years in A Row!
- Accessible Location
- Excellent Rewards and Benefits
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Company Description
Who we are (values, mission, purpose)
Bringing smiles is what we do at TTEC… for you and the customer. We're dedicated to fostering and nurturing a welcoming culture where everyone feels they belong. Where you can take your career to the next level (or around the world!). And of course, where you can innovate and create solutions that make a difference to millions of people every day.
While that keeps us busy.. our TTEC family knows how to have fun! We’re passionate about bringing people together to laugh and celebrate our achievements. We’re also big on taking time out for professional development and giving back.
We're working hard to earn your smile every day. So, if you’re looking for a career full of purpose and potential, come on over.
Our DNA
At TTEC, our purpose, vision, mission, and values guide who we are and who we aspire to be, serving as the building blocks for the way we conduct business and build relationships.
Our Purpose
Deliver humanity to business.
Our Vision
Leading the world's most respected organizations to create and grow emotionally connected, valuable, lasting relationships.
Our Mission
Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.
We’re guide by the values
- Lead every day: We lead every day at every level to achieve results. We know that courageous, authentic leadership translates into positive impact.
- Do the right thing: We expect the highest degree of integrity from ourselves and each other. We act with honesty and respect in everything we do.
- Reach for amazing: We are innovators who make amazing things possible. We spark creativity and never accept can't.
- Seek first to understand: We delight customers every chance we get. We strive to see the world through the eyes of our clients, their customers, and our colleagues.
- Act as one: We’re stronger together — one company with one purpose and one team. We work together and have each other’s backs.
- Live life passionately: We believe in our purpose and live it with intensity. We celebrate, laugh, and have fun together.
Diversity and inclusion at TTEC
There’s diversity. And then there’s inclusion. We foster an inclusive culture where YOU are welcome to be well..YOU. So, join our team and bring your authentic self to work at TTEC!
Meet a few of our team members in our TTEC Welcomes Me as they share what they experienced before joining the team.
And how they are now encouraged to be themselves as a part of our global family at TTEC. Bring your smile to our vibrant global culture!
Company Info
- Industry: Call Center/IT-Enabled Services/BPO
- Company Size: More than 5000 Employees
- Average Processing Time: 24 days
- Benefits & Others: Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Casual (e.g. T-shirts), Shifting Schedules
- Specific Location: Remote Work
